Tristan Edquibal

Highly organized, detail-oriented, and analytical professional with a strong track record of success in digital content moderation, data privacy compliance, and customer relations for major global technology platforms. Proven ability to handle high-volume administrative tasks, maintain exceptional data accuracy, and enforce strict regulatory and community guidelines. Possesses an advanced understanding of online workflows and office productivity suites, uniquely positioning me to deliver highly efficient administrative, technical, and executive operational support as a Virtual Assistant.

Content Review Specialist / Moderator - Google (Gemini AI)

• Monitors and evaluates high-volume digital content and user-generated data to ensure strict alignment with global platform policies and safety standards.
• Maintains exceptional quality assurance scores and processing accuracy while handling sensitive operational queues.
• Utilizes advanced internal data dashboards and content management systems to flag system anomalies and log daily performance metrics.
• Demonstrates absolute discretion, security awareness, and professional judgment in managing sensitive data under strict operational guidelines.

Content Moderator - Meta Platforms (Facebook, Instagram, Threads)

• Audited and reviewed user reports, text, images, and video content across multiple social media platforms to enforce global community standards.
• Demonstrated sharp analytical thinking and acute attention to detail in identifying complex policy violations under tight turnaround time frames.
• Collaborated regularly with team leads and cross-functional teams to calibrate policy definitions, minimize backlogs, and optimize daily queue workflows.

Customer Service Representative - United Health Care

Healthcare Account

• Provided exceptional voice to healthcare members, efficiently addressing inquiries regarding insurance benefits, claims, and medical services.
• Handled sensitive medical and personal information with utmost confidentiality, maintaining absolute compliance with data privacy regulations.
• Accurately logged interaction details, tracked inquiries, and synchronized critical patient records within the internal enterprise CRM database.

Bachelor of Science in Information Technology / Diploma - Information Technology - STI COLLEGE NOVALICHES (2019)