Trixia Marie Ducusin

Workday HCM Functional Certified professional with 2 years of experience in the Workday environment. Specialized in the HCM Core module with a background in Time and Absence and Recruiting. Experienced in AMS support, managing incidents and service requests to ensure efficient system operations.

Possesses additional skills in website development and data analysis, bringing both functional and technical perspectives to HR technology solutions. Passionate about optimizing HR processes and enhancing user experience through effective Workday configurations and data-driven insights.

Packaged App Development Analyst at Accenture (2023-10 – Present)

Maintain and optimize Workday HCM, Time and Absence, Compensation, and Recruiting modules to ensure stability and compliance. Manage incidents and service requests through ServiceNow (SNOW), ensuring timely resolution and continuous improvement. Investigate and resolve system errors to enhance HR process efficiency and performance. Administer Cornerstone OnDemand (CSOD), managing course uploads, maintaining data accuracy, and supporting seamless learning operations.

• Maintain and optimize Workday HCM, Time and Absence, Compensation, and Recruiting modules to ensure stability and compliance
• Manage incidents and service requests through ServiceNow (SNOW), ensuring timely resolution and continuous improvement
• Investigate and resolve system errors to enhance HR process efficiency and performance
• Administer Cornerstone OnDemand (CSOD), managing course uploads, maintaining data accuracy, and supporting seamless learning operations

Internship - Data Analyst & Developer at Giant International Software Station Inc. (2023-01 – 2023-05)

Managed and organized beverage data for retail inventory management, ensuring data accuracy and consistency across product records. Conducted analysis to support inventory optimization and product tracking. Enhanced and modified the Product Matching Dashboard in Encompass Technologies, improving efficiency in verifying and sorting items.

• Managed and organized beverage data for retail inventory management, ensuring data accuracy and consistency across product records
• Conducted analysis to support inventory optimization and product tracking
• Enhanced and modified the Product Matching Dashboard in Encompass Technologies, improving efficiency in verifying and sorting items

Bachelor of Science in Information Technology – Saint Louis College of San Fernando City, La Union (2019 – 2023)