Vee Jay Colis

Motivated and dependable professional seeking an opportunity to contribute my skills, strong work ethic, and commitment to excellence in a growth-oriented organization. Eager to learn, take on new challenges, and make a positive impact while continuously developing my career.

Disability Evaluation Specialist ; Legal, Law firm - IFIVE GLOBAL

(2025-06 - 2026-07)

• Handled inbound and outbound calls
• Conducted free case evaluations for clients applying for Social Security disability benefits by gathering information about their medical conditions, treating doctors, and work credits.

Customer Service Representative; Retail - INTOUCH CX

(2024-07 - 2025-04)

• Handled inbound calls
• Assisted customers by placing orders or with their concerns regarding incorrect or defective items
• Maintained up-to-date knowledge of product features and benefits to provide accurate information to customers.
• Helped customers track their orders through USPS and FedEx.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Customer Service Representative ; Telco - RESULTS CX

(2023-11 - 2024-05)

• Handled inbound calls
• Assisted eligible low income customers applying for free government issued mobile phones through a government assistance program.
• Assisted customers with setting up and using their new phones, while explaining their monthly data, talk, and text benefits
• Explained to customers that their mobile data and text services have monthly usage limits and will be restored at the beginning of the next billing cycle.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Bachelor of science in Civil Engineering - Civil Engineering - Technological Institute of The Philippines (2014 - 2016)

Ernesto Rondon High School (2010 - 2014)