Data entry encoder at Joyce and Diana Worldwide Inc. (2026-02 – 2026-08)
- Accurately encode and maintain order-related data in the system.
- Monitor and update order processing to ensure timely completion.
- Coordinate with internal teams to support smooth order fulfillment and delivery.
- Prepare and organize necessary order and shipment documentation.
- Generate reports and provide updates on order status as needed.
- Communicate effectively with internal stakeholders regarding order-related concerns
Operations Officer at Shopee Express (2024-08 – 2025-11)
- Oversee daily dispatch and receiving operations, ensuring all procedures are followed and run smoothly
- Providing instructions to other PICs and addressing employee concerns.
- Checking e-mails, handling Shopee commerce inquiries and sending the data needed.
- Coordinating with the Shopee commerce team regarding updates and adjustments to the operations
- Data consolidation and updating of necessary monitoring trackers for the operations
- Creating monitoring trackers and worksheets for the operations and reports
PIC/TL Recovery Admin Claims validation at Shopee Express (2022-10 – 2024-08)
- Validating claims related to parcels with a 'lost' status and coordinating with each SOC station regarding claims in their respective areas.
- Leading the Claims Admin Validators and assisting them with process-related inquiries.
- Tracked Validators' KPIs and met submission deadlines
- Identify root causes of parcel issues and propose operational improvements for loss prevention.
Warehouse Outbound Reconciliation in-charge at Ninja Express Tech. Philippines (2019-06 – 2022-01)
- Reporting of warehouse shipments inventory and status every hour.
- Checking e-mails, handling customers supports inquiries and complains.
- Ensuring that all created shipments will be forwarded on to the next process within 24 hours.
- Timely checking of missorted TIDs per SID and correction of missorted parcels.
- I.R. issuance of the liable user account of missorted parcels.
- Operations technical support.
Machine Operator at F.C.C Philippines Corporation (2015-10 – 2016-06)
- Operating of a die casting machine.
- Producing a good quality product such as casted core plate made from aluminum bar.
- Regularly checking of the condition of machine.
- Hourly logging on the DOR (daily operational report) for every technical issue encountered.
