Walter Tugano

A confident, natural and driven person currently looking for a company where I can continuously learn in the pursuit of achieving functional excellence thus getting maximum job satisfaction and optimum career growth.

Health Program Officer/Disease Surveillance Officer - Department Of Health Philippines (MiMaRoPa)

(2023-05 - 2023-12)

• Utilized systematic collection, analysis, and interpretation of health related data for detection of potential outbreaks of diseases.
• Monitored province of Palawan for any diseases that may spread immediately thru health institutions of each municipality.
• Visited and coordinated with municipal health facilities for any unreported cases of communicable and uncommunicable diseases.

Data Analyst Controller II - Department Of Health Philippines (MiMaRoPa)

(2022-10 - 2022-12)

• Consolidated vaccine reports; coordinated with City Health Office for clarification and submission of daily and monthly data.
• Consolidated data regarding Expanded Program for Immunization (Maternal, newborn and Child Health Nutrition)

Health Program Officer/Disease Surveillance Officer - Department Of Health Philippines (MiMaRoPa)

(2021-11 - 2021-12)

• Responsible in consolidation reports regarding health status of assigned municipality
• Attended Local Health Board meetings: to provide updates, concerns needed to be address to Local Government Unit and Department of Health.
• Responsible for new and old cases of COVID-19 patients, coordination with Diseases Surveillance Officers for updated Covid-19 listings.

Public Health Associate / Disease Surveillance Officer - Department Of Health Philippines (MiMaRoPa)

(2021-04 - 2021-06)

• Responsible in consolidation of health reports and updates of the assigned municipality
• Responsible for new and old cases of COVID-19 patients.
• Assisted in contact-tracing for COVID-19. Early detection of suspected individuals and Responsible for any possible AEFIs of vaccinated individuals

Public Health Associate - Department Of Health Philippines (MiMaRoPa)

(2020-07 - 2020-12)

• Consolidated health reports of municipality and updates.
• Coordinated with health workers and barangay officials to conduct lectures for additional knowledge in prevention of COVID-19
• Collected of data of Supplemental Immunization Activity (MR-OPV) and coordination with EPI coordinator for accomplishment report.

Public Health Associate - Department Of Health Philippines (MiMaRoPa)

(2020-02 - 2020-06)

• Responsible in consolidation of health reports of certain municipality
• Coordinated and provided intensive knowledge on each barangay regarding the spread of COVID-19 including awareness of any person/s going in and out of their vicinity to prevent transmission of COVID-19
• Encoded details of vaccinated individuals and coordinated with EPI coordinator to prevent errors thus to provide an accurate report.

Sales Specialists – Telus Account - Telus Company

(2018-04 - 2018-10)

• Provided customer service, closing sales and maintaining good business on behalf of company.
• Provided courtesy calls to customers regarding their inquiry about telco products and services.
• Proactively offered promotions and services that will aide in customers' needs.

Customer Sales Specialists – Sprint Account - The Results Company

(2017-04 - 2017-09)

• Offered promotions and services to customers; ensure customers satisfaction on products we provide them.
• Maintained good standing of performance in company thus, maintaining credibility in doing sales.

Hotel Sales and Reservations - Altisource Manila

(2015-12 - 2016-08)

• Handled objections in an appropriate manner.
• Always ensured customers' satisfaction.
• Efficient in helping guests find the right accommodations to fit their needs
• Suggested different packages and discussed amenities of each facility offers.

Sales Associate [Outbound B2B Account] - Ammex I-support Corp.

(2014-11 - 2015-05)

• Selling a range of products to both new and existing clients.
• Maintained good business relationship and making plans to gain repeat business.
• Follow-up potential customers thru calls or email, invited to attend Trade Shows for our actual product demonstration.
• Obtained leads that matches the current and future retailer base.

Sales Service Representative [AT&T Account] - Access Worldwide (AWWC) Phils. Inc.

(2014-03 - 2014-07)

Responsible for providing customer service, closing sales and market products and services over the phone by presenting and selling to current and potential customers.

• Answered customer's inquiry and/or complaints and always ensure customer's satisfaction.
• Sold products and services as necessary; proactively offered promotions and discussed what's in it for them.
• Secured necessary customer information and close the sale (as necessary); ensured accuracy and completeness of encoded data.

Customer Sales Specialist [SPRINT Account] - Stream Global Services, Inc.

(2012-05 - 2013-10)

Initiated marketing strategies that support the sales objectives of the company. Represented the company professionally, ethnically and morally at all times.

• Identified and maximized revenue from existing and new customers.
• Secured/maintained client's information for their safety and confidentiality.
• Maintained high levels of product knowledge, products and services.
• Provided a wealth of knowledge and support to newly hired agents as Subject Matter Expert

Bachelor of Science - Nursing - Philippine College of Health Sciences, Inc. (2008)

Palawan National High School

Palawan State University