Wemwem Sumicad

A Dedicated employee with 5+ years of retail experience in top mall-based brands including RRJ/MR. LEE, Nike, and Uniqlo. Expertise in store operations, team leadership, inventory management, and achieving sales targets. Proven track record in POS operations, visual merchandising, and delivering excellent customer service. Strong background in training staff and handling fast-paced retail environments.

Store Supervisor - RRJ/MR.LEE - Philippines

(2019-06 - 2022-09)

• Manage daily store operations and supervise a team of sales associates to achieve monthly sales KPIs
• Oversee inventory control, conduct regular stock audits, and coordinate with warehouse for replenishment
• Train and onboard new staff on product knowledge, POS systems, and customer service standards
• Handle customer inquiries, complaints, and returns with professionalism to ensure satisfaction
• Implement visual merchandising guidelines and weekly display updates from HQ
• Prepare daily sales reports, cash reconciliation, and submit to Area Manager

Team Lead / Cashier - Nike - Philippines

(2023-07 - 2025-06)

• Processed customer transactions accurately using POS system with zero cash variances
• Assisted customers with product inquiries, size availability, and ongoing promotions
• Maintained organized sales floor and supported visual merchandising tasks
• Performed stockroom duties including receiving deliveries and inventory counts

Store Partner - Uniqlo - Philippines

(2025-09)

• Delivered excellent customer service during peak holiday season and store promotions
• Assisted in sales floor replenishment, fitting room management, and cashier support
• Maintained store cleanliness and organized merchandise following Uniqlo standards
• Supported inventory receiving and stockroom organization during high-traffic periods

Bachelor of Education - Education - Cataingan Municipal College (2019-04)