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Wilfredo Liban

Wilfredo Liban

Team Manager

Talent
Metro ManilaMember since September 30, 2026
Customer Relationship Management & SystemsLeadership & Staff MotivationHR Policies, Procedures, & CompliancePerformance Metrics & Profit/Loss AnalysisTeam Building & Interpersonal EffectivenessMentoring & Positive ReinforcementMicrosoft Office Suite & Digital MarketingSustainability Initiatives & Supply Chain Management
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Customer Relationship Management & SystemsLeadership & Staff MotivationHR Policies, Procedures, & CompliancePerformance Metrics & Profit/Loss AnalysisTeam Building & Interpersonal Effectiveness

About

Wilfredo B.

Liban

Jr. is a motivated professional with 26 years of experience as a Team Supervisor and Manager at ABS-CBN, specializing in team leadership, performance optimization, and operational efficiency. He excels at coaching and guiding teams to meet organizational goals. Additionally, Wilfredo serves as an Extraordinary Minister of Holy Communion at Our Lady of Perpetual Help Parish in Cubao, demonstrating a commitment to service, community, and ethical leadership.

Known for a results-driven approach and ongoing personal and professional growth.

Experience

Extraordinary Minister of Holy Communion - Our Lady of Perpetual Help Parish Cubao

(2002-05)

  • Built strong community relationships through spiritual guidance and support.
  • Fostered an inclusive environment to welcome new members.
  • Provided moral and emotional support during difficult life events.
  • Organized fundraising events for community causes.
  • Educated and shared faith teachings at community events.
  • Increased attendance at routine religious services.
  • Contributed to committee discussions and decision-making.
  • Analyzed issues and provided effective solutions.
  • Demonstrated dedication to improving operations and church services.

Team Supervisor - SkyCable Inc.

(1998-07 - 2015-11)

  • Prepared and presented reports to inform strategic decisions.
  • Managed payroll processing.
  • Conducted performance reviews, recognizing achievements and identifying areas for growth.
  • Monitored staff performance and created improvement plans.
  • Led weekly team meetings to discuss progress and set goals.
  • Resolved customer complaints quickly, maintaining satisfaction and loyalty.

Team Manager - ABS-CBN iCONNECT Convergence, Inc

(2015-12 - 2024-11)

  • Led process improvements, reducing costs while maintaining quality.
  • Coordinated with department managers to enhance efficiency.
  • Ensured compliance with company policies and operational integrity.
  • Conducted performance evaluations and provided personalized development plans.
  • Recommended training programs to improve team skills and performance.
  • Monitored team performance, identifying trends and implementing corrective actions.
  • Prepared and presented reports to inform strategic decisions.
  • Managed payroll processing.
  • Conducted performance reviews, recognizing achievements and identifying areas for growth.
  • Monitored staff performance and created improvement plans.
  • Led weekly team meetings to discuss progress and set goals.
  • Resolved customer complaints quickly, maintaining satisfaction and loyalty.

Education

Bachelor In Journalism: Mass Communication - Mass Communication - Polytechnic University Of The Philippines Manila (1992-03)

Skills

Team Manager

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