Auditor/Senior Filer - Legacy Seller
(2023-11 - 2026-04)
Software Business Analyst - Legacy Seller
(2021-11 - 2023-11)
- Coordinating to stakeholders and project delivery.
- Doing Sprint Meeting or DSU to ask question to our developer or QA's
- Using the Jira system to assign tasks to the team members.
- Making sure that the system is working Properly in Live/Prod. Minimizing the bugs that can be found in the Prod.
- Assigning tasks to the team by creating User Stories and bug tickets on Jira.
- Training CSRs for booking system.
- Training QAs for them to know the system.
- Cooperating with the developer once bug was found in the system.
- Using Stripe for checking refunds, payments succeed and failed.
- Projects Complete: Booking System, and Client portal for White Orchid Medispa (whiteorchidmedispa.com) Web and Mobile app
Software Quality Assurance Analyst - Legacy Seller
(2021-04 - 2023-11)
- Detecting the bugs by replicating the scenarios and doing manual testing on the staging. Recording a video or taking a screenshot when bugs are found.
- Creating a test case
- After the bugs are being detected sending a message to the developer so the bug can be fix as soon as possible.
Amazon Lister - Milagru
(2020-10 - 2021-03)
- Listing all the possible products that can be sold to Amazon.
- Product research for Walmart, Zoro.
- Using Amazon FBA
Sales Associate/Cashier - Sopistikada
(2019-01 - 2020-09)
- Returns and Exchange – processing refunds, follow company policies.
- Processing the Transaction- calculate totals, processing payments.
- Cash Handling – count the cash drawer at the beginning and end of the shift, secure deposits.
- Workstation Maintenance – keep the checkout clean and organize.
- Customer Service- greeting customers, answering inquiries, resolve complaints, provide welcoming and friendly experience.
