Compliance Agent - StaffMe Online LLC
(2025-10)
Junior Associate (1-4 yrs experience), BPO/Call Center specialization in Outsourcing (Call Center / BPO) industry.
- Monitor live broadcasts and user interactions.
- Review reported content, chat messages, images, and videos.
- Identify violations such as: Underage participation or appearance of minors, Nudity or sexual content that violates platform rules, Drug use, violence, self-harm, or illegal activities, Harassment, exploitation, or abusive behavior, Identity verification issues involving broadcasters.
- Take appropriate enforcement actions, such as warnings, suspensions, or account bans.
- Document findings and maintain accurate moderation records.
- Escalate complex cases to supervisors or specialized teams.
- Ensure decisions align with company policies and regulatory requirements.
Corporate Research Analyst - Infoveracity, Inc.
(2022-07 - 2024-07)
Junior Associate (1-4 yrs experience), BPO/Call Center specialization in Outsourcing (Call Center / BPO) industry.
- Collected, analyzed, and synthesized accurate data and insights to support strategic business decision-making and goal attainment.
- Conducted in-depth online research using trusted platforms such as Google, Bing, and Yahoo to gather reliable and up-to-date information from credible sources.
- Maintained and organized collected data in Microsoft Excel, ensuring data accuracy, consistency, and ease of access for reporting and analysis.
- Delivered timely updates and insights based on continuously refreshed and verified information from reputable online resources.
Administrative Staff - Fartech Philippines Inc.
(2018-12 - 2022-06)
Junior Associate (1-4 yrs experience), Secretarial/Executive and Personal Assistant specialization in Construction / Building / Engineering industry.
- Provides administrative support to ensure efficient operation of the office.
- Answers phone calls, schedules meetings and supports visitors.
- Exhibits polite and professional communication via phone, e-mail, and mail to the clients.
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
- Sending proposals and quotations to the clients.
- Preparing delivery receipt and sales invoice from client's purchased order.
- Preparing and scheduling checks for the monthly expenses of the company.
- Collecting time cards of the employee and preparing weekly payroll.
- Responsible for the payment of monthly government obligations such as SSS, PHILHEALTH, AND PAG-IBIG FUND.
Payment Officer - One Focusserve International Inc.
(2016-07 - 2018-04)
Junior Associate (1-4 yrs experience), Others specialization in Others industry.
- To be responsible for handling the daily banking credit and debit transactions and transferring money to the clients.
- 24/7 shift rotation to process payments due to clients, with utmost care and attention to details, within the specified time.
- Applied specific procedures in double-checking all transactions.
- Avoid double processing and perform balance checking from time to time.
- Process payments that are within the scope of the bank being used for the day.
- Check the card status and the limit, daily limit, and requesting process.
- Operate using different banks and update requests.
- Produces a complete "summary" of transactions per shift.
- Performs other duties and responsibilities that may be assigned from time to time.
