Yay Kadi

To be part of a company that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills.

Branch Officer In-Charge - PTS GADGET PAWNSHOP - 307 Diamond Arcade Aurora Blvd. Cubao Q.C

(2017-04 - 2023-03)

• Manage the Operation the Branch, Supervise staffs and Trained New Recruit Staff
• Ensuring a high standard of customer service
• Accept Pawns, Process Renewal and Assist Claims and Customer Inquiries
• Sell foreclosed items in the pawnshop
• Do Immediate Action to Customer Concerns
• Check Items for forfeiture
• Maintain working knowledge on the status of terms in the branch where you assigned
• Maintain all records necessary for BIR and BSP compliance
• Maintain all record for Forfeited Items, transferred items, list of layaway items
• Maintain inventory of pawns, item for sale and item purchased on installment bases and update status and standard
• Report unresolved concern to the branch coordinator
• Maximize profitability through the creation and maintenance of good relationship with the customer
• End of day conciliation of cash and sales
• Contributes to the continual improvement by suggesting improvements to customer experience

Sales Staff - CD-R KING POLANGUI BRANCH - LCC Mall Polangui (Province of Albay)

(2015-02 - 2016-04)

• Provide Excellent Service to satisfy their needs
• Serves customers by selling products, suggest other items that relevant to their needs
• Explain Products Warranty and warranty Procedures
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Provides historical records by maintaining records on area and customer sales
• Contributes to team effort by accomplishing related results as needed

Quality Control Inspector - TOM'S MANUFACTURING CORPORATION - Blk.1 Lot 2, Daichi Industrial Park Zone Maguyam Road Silang, Cavite

• Have Knowledge and Experience in Operating Machine
• Do Roving Inspection to all Running Machines in the assign area
• Do Random Inspection to the output of the Machine Operator and check if they follow the standard procedure of the process
• Collect sample product produce by the Running Machine
• Do immediate action when the Running Machine produce defective products
• Do Actual Report and Submit Quality Control Checklist Report in the end of the shift

Bachelor of Science - Electronics Technology - BICOL UNIVERSITY (POLANGUI CAMPUS) (2009 - 2013) Polangui, Albay

OAS POLYTECHNIC SCHOOL (2005 - 2009) Oas, Albay

OAS SOUTH CENTRAL SCHOOL (1999 - 2005) Oas, Albay