Yvette Buce

Detail-obsessed operations and administrative professional with 12 years of experience in Operations Management and Project Management, expert in Monitoring & Evaluation (M&E) and data-driven decision-making. My key achievements include training 100 staff members with a 90% skill improvement in MS Excel, and leading initiatives that improved 70% of internal workflows. Seeking an Operations Manager role, where I can bring my operational efficiency, workflow management expertise, and stakeholder communication skills to become an indispensable part of the company.

Program Knowledge Management Supervisor at SOS Children's Villages Pilipinas (2024-07 – Present)

Monitored data quality across the program database, raised issues with relevant teams, and provided technical support and supervision. Trained program location staff members on Microsoft Excel and database navigation.

• Monitored data quality across the program database, raised issues with relevant teams, and provided technical support and supervision, resulting in a 60-80% improvement in data accuracy and ensuring scalability of data monitoring and program quality across 8 locations.
• Trained 100 program location staff members via online and in-person on Microsoft Excel (e.g., functions, PivotTables, charts), database navigation, and program updates, ensuring that 90% of them demonstrated improved knowledge and skills.

Department Officer-in-Charge at SOS Children's Villages Pilipinas (2024-07 – 2025-01)

Managed daily departmental operations, providing leadership and guidance to improve internal workflows and support data-driven decision-making.

• Managed daily departmental operations, ensuring 100% completion of planned activities and on-time delivery of reports to stakeholders.
• Provided leadership, guidance, improved 70% of internal workflow, and led data-driven decision-making support for departmental initiatives in lieu of the Program Director.

Program Quality Coordinator at SOS Children's Villages Pilipinas (2022-02 – 2024-06)

Prepared regular and ad hoc reports on program implementation, monitoring, and evaluation. Organized and facilitated monthly online meetings and bi-annual orientations.

• Prepared regular and ad hoc reports on program implementation, monitoring, and evaluation, contributing to an overall 80% improvement in timeliness and accuracy in program performance.
• Organized and facilitated monthly online meetings, bi-annual orientations and refresher sessions, resulting in an 80% increase in coworker performance related to data integrity, and monitoring and evaluation.
• Directly and remotely worked with 17 colleagues located in different locations in the Philippines, 15 colleagues across Asia, and 10 colleagues in Europe.
• Maintained 100% sharing of monthly updates, quarterly progress reports, and year-on-year improvement of program quality in project locations.

Senior Technical Assistant II at Department of Education - Central Office (2020-09 – 2021-07)

Produced monthly, quarterly, and yearly financial reports by consolidating data from Regional Offices across the Philippines and providing analysis for informed decision-making.

• Produced monthly, quarterly, and yearly financial reports by consolidating data from Regional Offices across the Philippines and providing analysis leading to informed decision-making of the Management Committee and the Executive Committee.

Technical Assistant II at Department of Education - Central Office (2019-01 – 2020-08)

Closely coordinated with team members and various offices for data gathering, processing, and dissemination of relevant information for decision-making.

• Closely coordinated with 15 members of the team and about 40 employees from various offices and departments for data gathering and processing, dissemination of relevant information, and producing reports beneficial for decision-making of the Executive Committee.

Technical Assistant at Department of Education - Central Office (2017-01 – 2018-12)

Closely coordinated with team members for data gathering, processing, and supported preparation and organization of conferences.

• Closely coordinated with 15 members of the team and about 40 employees from various offices and departments for data gathering and processing, dissemination of relevant information, and producing reports beneficial for decision-making of the Executive Committee.
• Supported the preparation, organization, and evaluation of conferences attended by 100 participants consisting of Directors and Finance staff from the Central and Regional Offices.

Guidance Counselor at Dominican School Manila (2012-04 – 2016-04)

Served as first person of contact for clientele, produced reports, supervised on-the-job trainees, and assisted in administrative organization of seminars.

• Served as the first person of contact for 90% of clientele and assisted in information communication leading to a 20-30% improved student admission year-on-year.
• Produced the Guidance Center's mid-year and year-end reports by collecting and analyzing data, utilizing graphs for visualization, and expounding through narratives.
• Supervised 15 on-the-job trainees and assigned tasks beneficial for their practice.
• Assisted in the end-to-end administrative organization of seminars intended for 300 parents and students including providing assistance to resource speakers.

Bachelor of Science in Psychology - Major in Guidance and Counseling – Philippine Normal University (2008 – 2012)

Certificate in 120-hour TESOL Certificate – International Open Academy (2019-05 – 2019-05)