Zbastida16

Customer-oriented and results-driven Store Supervisor with hands-on experience in retail operations, inventory management, customer service, and team leadership. Proven track record of enhancing customer satisfaction, maintaining strict operational standards, and mentoring team members to achieve operational goals.

Store Supervisor at Frostee Global Food Corporation (llaollao) (2023-10 – 2026-01)

• Managed daily store operations, ensuring full compliance with food safety, cleanliness, and operational standard operating procedures (SOPs).
• Conducted daily inventory audits to monitor stock levels, prevent losses, and maintain product quality.
• Led, mentored, and motivated store team members to achieve performance targets and uphold service quality.
• Delivered exceptional customer service by resolving customer inquiries and maintaining high satisfaction standards.

Sales Agent (OJT) at WNB Tours and Travel Services Corporation (2023-03 – 2023-07)

• Interacted with customers to provide accurate information on travel tickets, pricing, seating, and ongoing promotions.
• Assisted clients in selecting travel packages tailored to their individual preferences and budget constraints.
• Managed high-volume customer inquiries efficiently while delivering personalized, attentive service.

Inventory & Warehousing Training Program at MRBLENDS TRADING OPC (2026-06 – 2026-06)

• Assisted in checking incoming and outgoing materials.
• Applied proper warehouse safety procedures and 5S workplace.
• Trained in warehouse organization, storage, and product handling practices.
• Developed skills in teamwork, accuracy, and maintaining organized storage areas.
• Learned basic inventory documentation such as stock reports, inventory forms, and monitoring of supplies.
• Learned proper inventory management procedures, including receiving, checking, and recording stocks.

Senior High School Graduate in Accountancy, Business, and Management (ABM) – Mary the Queen College of Quezon City (2022 – 2023)

Junior High School – Judge Feliciano Belmonte Sr. High School (2020 – 2021)