A. Rana

Project Manager / Product Owner with 4+ years delivering both high-volume short-term builds and long-running enterprise platforms (12–20 months) across web, mobile, SaaS, AI, and e-commerce, for clients in Canada, the US, and Hong Kong. Track record includes saving a 20-month enterprise project from a client-requested refund by resolving a hard geometry blocker with a custom-built engine, and lifting client sign-off to 95% on an AI product by designing a formal acceptance-criteria framework. Currently own 30+ projects at once at an 85% on-time delivery rate.

Project Manager / Product Owner at Manaknight Digital (2025-02 – Present)

• Own delivery of 30+ active software projects at once across web, mobile, SaaS, AI integrations, automation, Shopify, and chatbot platforms, maintaining an 85% on-time delivery rate.
• Acted as Product Owner (in addition to PM) on two enterprise builds — Nimble and Audit Room — owning requirements gathering, feature scoping, and wireframing end-to-end, translating client needs directly into buildable specs for 15-person and 10-person teams respectively.
• On Audit Room, made the Product Owner call on which multi-tier role-hierarchy features shipped first to keep the build stable at the ~50% mark — then used that prioritization logic to reset an impatient client's expectations on pace without cutting scope.
• Recovered a mid-six-figure, 20-month enterprise construction platform from a client-requested refund: when off-the-shelf libraries couldn't solve a mobile floor-plan wall-mating problem, walked the client through the technical reality directly and secured buy-in for the team to build a custom in-house geometry engine — project shipped fully working, no refund issued.
• Designed a formal acceptance-criteria framework for a 10-person, year-long AI mediation platform build, taking client sign-off on delivered features to 95% after early-stage AI accuracy issues.
• Delivered an AI-powered legal intake platform (5-person team, 2 months) for a Canadian law firm that auto-matches applicants to the correct court forms via a decision-tree engine; resolved a mid-build OCR accuracy blocker through image preprocessing and compressed the QA/feedback cycle from a projected month to 1 week.
• Lead end-to-end execution across concurrent projects: client requirement gathering, wireframing, BRD authorship, sprint planning, and release scheduling; personally review QA output before release to reduce rework.

Assistant Project Manager at Manaknight Digital (2023-02 – 2025-02)

• Coordinated delivery for 10 parallel software projects, maintaining a consistent weekly sprint-demo cadence that kept clients aligned and reduced scope surprises.
• Owned requirements documentation, project planning, release schedules, and BRDs for web, mobile, and AI-driven projects — the process foundation that later scaled to managing 30+ concurrent projects as PM.
• Supported senior PMs on enterprise accounts while independently managing small-to-mid-sized client relationships.
• Prepared wireframes, timelines, and risk logs that enabled predictable delivery across a mixed portfolio.

Quality Analyst at Pallon (2022-02 – 2023-01)

• Performed manual and regression testing for enterprise applications using Jira, including test plans and traceability matrices.
• Helped transition part of the manual regression suite to automation, improving testing efficiency by 20%.
• This hands-on QA foundation directly shaped the pre-release review discipline carried into every PM engagement since.

Bachelor's in Computer Science – Bahria University (2018-02 – 2022-06)