Aafan G

Results-driven professional with hands-on experience in KPO operations, data entry, data management and customer support. Proven ability to handle large volumes of data with accuracy and efficiency while meeting deadlines. Adept at using MS Office tools and maintaining confidentiality of sensitive information.

Chat Support Agent - Jahanzaad Store (Online Platform)

• Handling customer inquiries via chat in a professional manner.
• Providing product information and order assistance.
• Resolving customer issues and ensuring customer satisfaction.
• Maintaining sales records and updating customer data.

Data Operator (Uber Project) - Mindbridge

• Entered and updated data into the system with 100% accuracy.
• Verified data and resolved discrepancies.
• Maintained daily spreadsheets and reports.

Data Operator (Washing Department) - Master Textile Mills PVT LTD

• Entered production and washing data into the system.
• Maintained records and ensured data accuracy.
• Assisted in preparing daily and monthly reports.

End Controller - Metro Cash and Carry

• Monitored store operations and managed stock data.
• Controlled inventory records and ensured accuracy.
• Coordinated with different departments for smooth operations.

Shipper - Gourmet Beverages

• Managed shipping documents and delivery records.
• Coordinated shipments and ensured timely deliveries.
• Maintained records and handled related documentation.

Matric

FSC

Certificate - 14 Month Computer Course in Hardware and Network Professional