Project Manager - Benazir Shaheed Model addition treatment Rehabilitation & Re-Integration Center (ANF) Karachi - MATRC (ANF) Manghopir
(2023-05 - 2025-12-19)
Project management for substance use disorder treatment and rehabilitation center operations.
- Ensure that outreach team conduct outreach planning before conducting out reach
- Ensure that team meet each other on a weekly basis to update on the activates conducting in the previous week and plan for the coming week
- Ensure that sufficient commodities are available for providing evidence based services
- Setup a routine monitoring mechanism for supervision of working team in the facility
- Ensure that there is back up plan for staff taking leave/ being absent from providing services to SUD Patients
- Ensure that staff drop outs are replaced urgently to avoid any lapses in services
- Monitor activities, interaction with staff members and beneficiaries (DU Clients) and provide regular feedback
- Build the morale and capacity of team through training / exposure visits on regular basis
- Make sure all documentations related to admission, patients are up to date
- Responsible for all type of corresponding and reporting in form of letter and documents related to administration , finance , infrastructure services delivered to patients , issue staff at MATRC TO PD Sindh
- Make sure worked performed at particular MATRC of Sindh is submitted to PD only daily basis
- Responsible for overall operation of the particular MATRC IN Sindh
Audit Manager. OG-I (TL/Member) - MCB Bank Limited - Audit and RAR Group
(2018-07 - 2023-04)
Audit and risk assessment management for banking operations.
- Completion/execution of allocated areas /tasks within the given time frame
- Performance of assignments in addition to the routine tasks performed by the region/Workload sharing
- Timely generation of accurate MIS on a monthly basis for onward reporting
- Archiving of working papers within time stipulated by the Internal Audit Manual
- Timely escalation of issues warranting immediate action, if any
- Participation in preparation/updating of AMDS for management audits if not already available/prepared
- Completion work on E-Audit on timely
- Responsible for Data Gathering Validation & Evaluation, Examination of Documents, Consultation with RH/GM (audit) and branch visit if required for evaluation of status of compliance
- Keep updated regarding BAL's Policies/procedures and SBP PR's
- Review the process of cheque books issuance, process of deposits and withdraws while manual and circulars to control of minimizing mitigate the risk
- Review the daily updating of circular which help to audits
- Discussed with branch management for audit conclusion meeting
Senior Manager Monitoring OG-I - MCB Bank Limited - Monitoring & Whistle blowing Department (audit & RAR Group)
(2010-11 - 2018-07-12)
Monitoring and compliance management for branch audit and management operations.
- 100% of Compliance received for branch audit reports issued and resolve with in Tat Fruitful discussion on new issues and ideas
- Leakage of income recovered
- Stock shortage identified recoup
- Additional provision /Watch list accounts identified a accounted for by the business Sharing of work
- Management audit issues of respective circle
- Timely preparation of working papers for board /Audit Committee
- Quarterly meetings with ROM/RH/Compliance coordinators for branch / management audit for better liaison
- Timely escalation of issues warranting immediate action
- Ensure proper archiving of working papers for future references on monthly basis
- Generation of MIS reports within time stipulated for the reports
- Exhibits problem solving skills
- Exhibits leadership qualities
- Enhancement of professional education /development
- Smooth communication with other MOs and Customers
- Timely response to queries raised by head of monitoring & Whistle blowing
- Improvement in follow-up Efficiency and Effectiveness
- Conduct annual audit of the branches in order to examine bank's operation Activates control and governance processes and reviewed Zakat, Stop payment, Fixed Assets, Utilities etc
- Review all findings as "reportable business issues or Non reportable findings" that require management's attention
Senior Investigation Officer. OG-I - MCB Bank Limited - Fraud Risk Management Unit
(2008-02 - 2010-10)
Investigation of fraud cases including credit card, merchant fraud, and related financial crimes.
- Investigation of Fraud Cases (Credit card and Merchant)
- Coordinate/obtain feedback from other units of FRMU and keep smooth liaison with other units of the bank & law enforcement agencies
- Obtain market feedbacks for emerging fraud trends and take proactive measure to manage risk
- To investigate internal and external properly
- Resolve disputed transactions
- To resolve black card and address change request
- Investigation on merchant fraud Cases a (Counterfeit and skimmed Card)
- Joined investigation work with Other banks
- Training to sales staff for awareness of current fraud trends in market (Card and Merchant Sales)
- To Collect different customer data from other bank (if Required)
- To Checks and observe activities of sales and Verification sales staff and Departments
- To Create good relationship with concern departments
- To investigate ATM related dispute hence close case accordingly with decision
- Surprise Visit on CODU and courier Company
- Resolve internal issues and amending internal procedures to smooth the working. And increase efficiency and effectiveness
- changes to the policy to control Fraud risk from experiencing and investigating new fraud trends From Fraud Cases occurred
- To control net fraud losses of consumer assets product should not be exceed as define by the management
- To control net Fraud losses of consumer assets product should not be exceed as define by the management of total Sales within the region
- Disclosed the current highlighted issues which pertains to fraud
- To deals FIA agencies of Fraud Case
- To investigate Merchant which highlighted in visa and master fraud Case
- To conduct Mystery Shopping to Merchants
Senior Vigilance Officer. OG-I - United Bank Limited - Fraud Risk Management Unit
(2005-03 - 2008-01)
Vigilance and fraud investigation for post-approval cases and consumer lending products.
- Vigilance of post approval Cases ( Case line ,Credit Card and Autoes personal Loan)
- Verified the attached documents from concern department
- Check attached application fields and cross verified from applicant
- Validated the reference their CNIC and Contact #them
- Validate the physically verification or residence and office
- Cross call to updated contact #
- If found any suspicious verification to conduct the visit further clarification
- Investigation of Fraud Cases (Cash line, Personal loan, Auto's)
- To investigate internal and external verification properly and resolve with in TAT
- Updated all types of miss for product (running Finance Personal Loan auto loan Credit Card and Merchant)
- Preparation of Reporting MIS's & Updated Record in Fraudulent Database
- To Maintains good relationship and solved their problem which related on fraud Cases on priority
- Recommending changes to the policy to control Fraud risk, From Experiencing and investigating new Fraud trends from fraud cases occurred
- To control sale personal to be hired having a fraudulent background check /verify new SE/RO 'S For cash line personal loan product and give clearance to sales & CIU / for allocating Their codes and take productive measure to manage Risk
- Re-Verification of -VE To +Ve Cases (CIU, EAMU S&Q SP&PR Policy)
- Updates data of Negative Customers and Companies database
- Surprising visit on post approval Cases
Management Trainee - Reckit and Colman Pakistan Limited Karachi
Sales position in Mortein insecticide product line.
- Focus on Competitor Activates
- Create new ideas for Sales
- Focus on sales target Market
- Met with retailer and whole Sellers
- To make planning for sales force and focus
- Arrange meeting with managements
- Attend Prize distribution Ceremony
- Arrange meeting with sales force
- Individual sales at door to door in potential areas
