Ab Wahab

Customer-focused sales and service professional with experience in international client support, sales, lead handling, customer enquiries and follow-up. Experienced in understanding customer needs, recommending suitable services, coordinating delivery and resolving issues. Contributed to AED 20,000+ in business at SafeDryver and £3,000+ at Meta Melon, with additional exposure to export-oriented B2B sales through custom packaging solutions.

Customer Support & Sales Executive - KLIC — SafeDryver (Dubai Chauffeur Service) - Karachi, Pakistan

(2025-10)

• Handle customer enquiries and sales for SafeDryver's Dubai private driver and car-with-driver services, contributing to AED 20,000+ in business.
• Understand customer requirements and recommend suitable services, packages and booking options.
• Manage enquiries, bookings, quotations and follow-ups while keeping customer information accurate.
• Coordinate with drivers and the Dubai-based service team to confirm schedules and resolve service issues.
• Build customer relationships through prompt communication, practical problem-solving and consistent follow-up.

International Sales Agent - Meta Melon Official - Lahore, Pakistan

(2025-05 - 2025-10)

• Handled international client enquiries and supported £3,000+ in business through Schengen visa documentation services.
• Explained documentation requirements and helped clients prepare accurate supporting documents.
• Built client relationships through clear communication, regular follow-up and personalised assistance.
• Kept clients informed about requirements and timelines while resolving questions promptly.

Sales & Customer Support Intern - Oop Technologies - Lahore, Pakistan

(2025-09 - 2025-10)

• Supported the sales team in promoting custom packaging and box solutions for international customers, including the U.S. market.
• Handled customer enquiries, product requirements, quotations and follow-ups throughout the sales process.
• Communicated with customers to understand packaging needs and helped recommend suitable box solutions.
• Supported lead follow-up and customer relationship management to help move potential enquiries toward business opportunities.
• Worked with the sales team to communicate customer requirements clearly and keep follow-ups on schedule.

Customer Sales Specialist - Jaffer Brothers (Pvt) Limited - Naushahro Feroze District, Sindh

(2024-06 - 2024-12)

• Promoted agricultural products to farmers and distributors and developed new customer relationships.
• Identified customer needs and recommended suitable products based on crop and usage requirements.
• Maintained client follow-up to support repeat business and contributed to sales targets.

B.Sc. (Agri) HONS - Entomology - Sindh Agricultural University (2019-03 - 2023-03)