Abdul Jabbar Adrees

Customer-focused professional with 4 years of experience across retail sales and BPO customer service. Experienced in customer handling, complaint resolution, sales support, and maintaining service quality. Known for calm communication, reliability, teamwork, and professionalism.

Customer Service Representative — Careem Hala Campaign - MindBridge

• Handled customer inquiries and service concerns with a professional and courteous approach.
• Provided clear information and practical solutions according to campaign procedures.
• Managed difficult customer interactions calmly while focusing on customer satisfaction.
• Followed quality, productivity, and process standards while working effectively with the team.

Sales Associate — Retail Sales - Al Karam

• Assisted customers with product selection and delivered attentive, solution-oriented service.
• Supported sales activities, product presentation, stock organization, and daily store operations.
• Maintained a positive shopping experience through effective communication and professional conduct.
• Worked with colleagues to support store targets and smooth day-to-day operations.

Intermediate - F.Sc. Pre-Medical

Higher Secondary Education