General Manager - Hotel Heaven Heights, F-10 Islamabad - Islamabad
- Overseeing daily business operations to ensure smooth workflow across all departments
- Developing and implementing business strategies, policies, and goals aligned with organizational objectives
- Managing budgets, financial reports, and cost-control measures to optimize profitability
- Supervising and guiding department heads, providing leadership and motivation to achieve performance targets
- Establishing and maintaining relationships with clients, vendors, and stakeholders to drive business growth
- Monitoring key performance indicators (KPIs) and preparing regular progress reports for senior management or board members
Operations Manager - Hotel Heaven Heights, Islamabad - Islamabad
- Overseeing day-to-day operational activities to ensure smooth and efficient workflow across all departments
- Implementing policies, procedures, and strategies to improve productivity and achieve organizational goals
- Managing budgets, resources, and cost-control initiatives to maximize efficiency and profitability
- Supervising staff, assigning tasks, and monitoring performance to maintain high-quality standards
- Coordinating with cross-functional teams including HR, finance, sales, and logistics for seamless operations
Housekeeping Supervisor - Burj-ul-Hateem Hotel, Rawalpindi - Rawalpindi
- Supervising housekeeping staff to ensure cleanliness, hygiene, and orderliness in all assigned areas
- Assigning daily tasks, inspecting completed work, and maintaining high cleaning standards across facilities
- Training, guiding, and evaluating housekeeping team members to improve efficiency and service quality
- Managing housekeeping supplies, equipment, and inventory to ensure availability and cost control
- Coordinating with maintenance and front office departments to resolve issues promptly
House Manager - Grace Guest House, Islamabad - Islamabad
- Overseeing the overall management of household operations, ensuring smooth daily functioning
- Supervising domestic staff, assigning duties, and monitoring performance to maintain high service standards
- Managing household budgets, expenses, and inventory to ensure cost-effective operations
- Coordinating with service providers, vendors, and contractors for maintenance, repairs, and supplies
- Ensuring cleanliness, safety, and proper upkeep of all areas within the residence
- Handling scheduling, event planning, and special arrangements as required by the household
- Monitoring security protocols and ensuring the safety of residents and property
Project Coordinator - Hotel Heaven Heights (UNO Project for Afghan Refugees)
- Assisted in planning, scheduling, and coordinating project activities to ensure timely completion
- Monitored project progress and prepared regular status reports for management and clients
- Coordinated with cross-functional teams, contractors, and stakeholders to ensure smooth workflow
- Maintained project documentation, including contracts, reports, and correspondence
- Tracked project budgets, expenses, and resource allocation to ensure cost-effectiveness
- Scheduled and facilitated meetings, prepared agendas, and documented minutes
- Assisted in risk management by identifying issues and escalating them to project managers
- Ensured compliance with company policies, standards, and client requirements
