Abdul Moeez

I would like to serve in a progressive organization, offering job satisfaction, a challenging work environment and vast opportunities for career development.

E-commerce Sales Executive - Zapped.ae

(2025-06)

• Manage day-to-day online sales operation on company website and social media platforms.
• Responded to customer inquiries, messages and reviews to maintain high customer satisfaction.
• Tracked orders, payments, returns and refunds to ensure smooth operations.
• Worked closely with warehouse and logistics teams to ensure timely order fulfillment.
• Coordinated and responded to courier service communications regarding pickups, deliveries and order issues.
• Ensure product availability by monitoring inventory and coordinating restocking.
• Maintained detailed sales, orders and inventory records of daily sales using Google spreadsheet and Microsoft Excel.
• Monitored sales performance and worked toward achieving sales targets.

Ecommerce Executive - Daraz.pk

(2020-01 - 2025-05)

• Managed sales, expenses, inventory, and financial records using accounting and spreadsheet software.
• Processed orders, invoices, and electronic customer payments efficiently.
• Created and edited product images for online marketplaces and retail platforms.
• Purchased products from online and physical suppliers for resale.
• Assisted customers with inquiries, complaints, and product claims.
• Maintained pricing, stock levels, and shipping supplies to support daily operations.

Bachelor - Commerce - University of Karachi (2021)

Intermediate - Pre-Engineering - Aisha Bawani Degree College Karachi (2018)

Matriculation - Computer Science - The City Grammar School (2016)