Abdul Moiz

Detail-oriented professional with over two years of combined experience supporting international clients across the US, UK, and Australia. Proven track record managing high-volume data processing, web scraping, and data collection with a consistent record of accuracy. Brings 16 months of experience in fast-paced American call center operations, with strengths in client relations, live data recording, and quality assurance.

Remote Data Entry Operator at Freelance / Contract (2025-10 – Present)

• Accurately input and maintained client databases, processing high volumes of records with zero errors.
• Conducted extensive web scraping and data collection across various industries to support client lead generation.
• Utilized MS Excel and Google Sheets to organize raw data, build structured spreadsheets, and generate reports.
• Managed sensitive information with strict adherence to data privacy and confidentiality guidelines.
• Collaborated asynchronously with international clients, consistently meeting strict project deadlines.

Call Center Representative / Recording Specialist at American Call Center (2024-06 – 2025-10)

16 months

• Handled inbound and outbound customer inquiries, delivering high-quality support in fluent English for the US market.
• Managed accurate data recording and call logging during live interactions, keeping customer CRM profiles current.
• Resolved customer complaints and queries efficiently, maintaining a high standard of first-contact resolution.
• Adhered to strict call center metrics including Average Handle Time (AHT) and Quality Assurance (QA) scoring.

Matriculation in 10th Grade – Board of Intermediate and Secondary Education (BISE)