VENDOR COMPLIANCE ASSOCIATE - Snoonu - On-site
(2024-03)
- Ensured vendor adherence to company policies and service standards.
- Resolved escalations and managed non-compliance cases.
- Provided training and guidance to vendors.
- Collaborated with internal teams to improve vendor processes.
- Streamlined operations to enhance overall efficiency.
SALES SPECIALIST - Oddo Software - Remote
(2023-05 - 2023-12)
- To promote and sell Odoo's business management software solutions to potential clients.
- To engage with potential clients to understand their business needs and challenges.
- To conducted product demonstrations to showcase how Odoo software could optimize various aspects of their business operations. This included modules such as CRM, accounting, inventory, and more.
ACCOUNTS MANAGER - GetEmail.io - Remote
(2022-03 - 2023-04)
- To secure high-value accounts through consultative selling, effective customer solutions and promoting business opportunities.
- To educate clients on new products or services to increase customer engagement with brand.
- To facilitate client satisfaction and renewed customer relations to drive growth.
CUSTOMER SUPPORT REPRESENTATIVE - AAFP - Remote
(2021-08 - 2022-01)
- To regularly interacted with customers through various channels, including phone calls, emails, and live chat, to address their inquiries.
- Resolving customer issues and complaints in a prompt and effective manner, ensuring a positive customer experience.
CUSTOMER CARE REPRESENTATIVE - IBEX Global (Walmart) - On-site
(2020-04 - 2021-05)
- To revolve around providing support and assistance to customers to ensure their needs were met.
- Ensure a positive and satisfying customer experience. I maintained records, provided guidance, and continuously updated my knowledge to foster customer loyalty and deliver high-quality customer service.
LEAD SUPERVISOR - Expertz Solutions - On-site
(2017-06 - 2020-02)
- To manage and lead the sales professionals. This includes recruitment, training, and ongoing development programs.
- To finalize and close the ongoing potential leads, ensuring a seamless and successful conclusion of the deals.
