Abdul Samad

Chose this internship to understand HR operations and how they integrate with broader business functions. Supported HR operations, including employee records, contracts, documentation, and HRMS updates. Gained exposure to employee lifecycle processes, HR administration, and employee relations

HR Generalist (Industrial Management) - Muller & Phipps - Karachi, Pakistan

(2025-01)

• Chose this internship to understand HR operations and how they integrate with broader business functions.
• Supported HR operations, including employee records, contracts, documentation, and HRMS updates.
• Gained exposure to employee lifecycle processes, HR administration, and employee relations

HR Generalist (Industrial Management) - National Incubation Centre - Karachi, Pakistan

(2024-01 - 2024-12)

• Chose this internship to gain exposure to startup ecosystems and understand how early-stage businesses scale, innovate, and operate.
• Assisted with startup research, program coordination, and business growth initiatives within Pakistan's startup ecosystem.
• Gained insight into entrepreneurship, business development, and cross-functional operations.

Virtual Assistance Back Office Support - JW Plastic Surgery - Chicago (Remote)

(2020-01 - 2022-12)

• Provided remote back-office support by managing customer records and maintaining data accuracy in Salesforce CRM.
• Coordinated administrative records and information across teams to support daily business operations.
• Developed experience in CRM systems, process coordination and remote cross functional collaboration.

Quality Assurance Executive - Tribe Consulting BPO - Karachi, Pakistan

(2019-01 - 2019-12)

• Monitored call quality and evaluated compliance with company standards and quality benchmarks.
• Identified process improvement opportunities and supported consistent service delivery.
• Strengthened analytical, reporting, and quality assurance skills in a customer operations environment.

Training Quality Lead Department - The Citizen Foundation - Karachi, Pakistan

(2019-01 - 2019-12)

• Supported training coordination and departmental operations to strengthen learning and development processes.
• Assisted with training administration, team development initiatives, and operational coordination.
• Gained insight into training quality, process execution, and organisational development.

Bachelor of Science - Entrepreneurship - SZABIST, Karachi (2022-01 - 2026-12)

A-Levels - Accounting, Business Studies, Economics and Urdu - Hexis College, Karachi (2016-01 - 2018-12)

O-Levels - Accounting, Business Studies, Economics - Beaconhouse School System, Karachi (2014-01 - 2016-12)