Abdullah Ameer

Economics student (minor in Data Analytics) with 1.5 years of hands-on experience across B2B sales, customer support, and social media marketing. Proven ability to generate and convert leads, manage client relationships, and resolve customer issues efficiently. Combines strong communication and negotiation skills with an analytical mindset to support data-informed business decisions in remote, fast-paced environments.

Customer Service Representative at Abacus BPO (2025-09 – 2026-02)

• Supported customers with product information, services, and issue resolution, ensuring a positive experience on every interaction.
• Handled complaints and delivered fitting solutions, protecting customer satisfaction and retention.
• Coordinated with internal teams to escalate and resolve customer issues quickly.
• Maintained accurate records of customer interactions and transactions while following company policies and service standards.

Sales Executive & Marketing at Street Wear (2025-01 – 2025-08)

• Sold streetwear products in-store and online, offering styling and product recommendations that matched customer needs.
• Managed sales inquiries across social media and messaging platforms, converting conversations into orders.
• Executed social media promotions and product campaigns to grow brand visibility.
• Tracked market trends and customer preferences in the streetwear segment to guide promotions and product focus.

Sales Executive at 360 Dispatch (2024-09 – 2024-12)

• Generated and converted B2B leads by promoting dispatch services to truck drivers and fleet owners.
• Presented service packages, pricing, and benefits to prospective clients, and handled follow-ups to close deals.
• Built and maintained client relationships, providing ongoing support to keep customers satisfied.
• Met monthly sales targets through consistent outreach and disciplined follow-up.

Bachelor of Economics in Economics, Minor in Data Analytics – Forman Christian College University (2024-09)

O/A Levels – Beacon House School System (2019-08 – 2023-05)