Adeel Makhdoom

Detail-oriented Data Analyst and Compliance Specialist with a robust background in IT infrastructure, database management, and data cleansing. Skilled in managing master data integrity, conducting regulatory audits, and producing compliance reports (SAR/AML/BSA) within financial and corporate settings. Combines technical data storage expertise with strong business acumen to optimize operational workflows and maintain regulatory standards Willing to relocate: Anywhere

Freelance - Freelance / Self-employed - Karachi

(2024-08)

High-value freelance strategist helping founders and small business owners streamline operations, automate workflows, and manage daily executive administration. I bridge the gap between high-level business strategy and day-to-day execution to save you time and drive sustainable growth for clients and customers

Data cleaning Analyst - Small World Financial Services - Karachi

(2021-01 - 2024-04)

• Managed master data with users by creating, updating, and deleting records, ensuring processing of confidential data in compliance with company guidelines.
• Provided quality assurance for imported data by collaborating with quality assurance analysts and fielding client service calls, improving IT service response efficiency.
• Developed reports and analyses on databases and Excel sheets, designing secure reporting environments with appropriate data sources, security protocols, and metadata.
• Supported data integrity and normalization initiatives by evaluating changes and updates to source production systems, enhancing overall data quality.
• Generated SAR reports for NCA UK upon compliance requests and conducted case studies from FUI, ensuring regulatory reporting accuracy.
• Generated reports from single or multiple systems, managing data migration and commissioning or decommissioning data sets as required.
• Provided technical expertise to clients in data storage structures, data mining, and data cleansing, improving client data management processes.

IT Specialist and System Analyst - IBEX Global - Karachi, PK

(2019-12 - 2020-12)

• Configured hardware, devices, and software to set up workstations for employees, providing troubleshooting support to ensure seamless operations.
• Provided IT services to clients with diverse needs, processing orders efficiently to meet client requirements and enhance satisfaction.
• Managed IT teams to deliver appropriate IT services and infrastructure support, ensuring timely resolution of client issues.
• Improved system security by setting up and maintaining firewalls, managing operating systems, security tools, servers, and integrating automation processes.
• Monitored IT system performance to assess cost and productivity, making recommendations that improved client IT infrastructure.
• Completed new deployment and upgrade of servers, user-end systems, DFS server, and firewall installation for 'Prestige Media Solutions Ltd', enhancing system reliability.
• Conducted IT audit and provided solutions for 'Nestle Pakistan', supporting compliance and operational improvements.

Deputy Manager IT - Pakistan International Bulk Terminal Ltd - Karachi, PK

(2017-03 - 2019-11)

• Assisted the manager in supervising IT staff training and supported assistant managers in workflow progress, improving team competency.
• Assisted IT Manager in recruiting and hiring workers on both full-time and part-time basis, strengthening departmental staffing.
• Established work schedules and delegated IT-related tasks to team members, ensuring client requirements were met efficiently.
• Established, enforced, and optimized internal policies to maintain operational efficiency and responsiveness to business demands.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Managed servers in the data center, including Active Directory, mail, database, ERP, CRM, web, and backup servers, as well as networking infrastructure.
• Maintained IT departments by receiving reports from assistant managers, ensuring smooth operation across infrastructure, support, and software divisions.
• Deployed new data center with 7 servers (HP Gen10), installing Jade Management software, Active Directory, file sharing, web, and backup NAS servers.
• Delivered comprehensive IT policy training to staff and users, increasing compliance and technical proficiency.

IT Project Specialist - Khaadi International - Dubai, AE

(2015-03 - 2017-02)

• Handled scheduling of subcontractors and staff to ensure project completion within required timeframes, improving project delivery rates.
• Established rosters and delegated tasks with deadlines for multiple store sites, optimizing resource allocation across the district.
• Compiled daily field reports detailing key activities and project progress, keeping stakeholders informed and aligned.
• Managed teams implementing and troubleshooting IT systems, infrastructures, and maintenance upgrades, ensuring operational continuity.
• Oversaw installation of POS hardware and software systems across all district stores, standardizing retail technology infrastructure.
• Completed POS machine integration with PK server via VPN, deployed security and CCTV systems at 7 UAE locations, and implemented file sharing NAS server (WDEX4100).

Senior Technical IT Support Officer - Premier Software (Pvt) Ltd - Karachi, PK

(2009-06 - 2015-02)

• Assisted staff and clients with installation, configuration, and troubleshooting of desktops and servers, including remote support via DSL and VPN connectivity.
• Managed activity logs using monitoring tools (GFI, Wireshark, Nesbit), enhancing system oversight and incident response.
• Led datacenter migration and restructuring using Forest and member Domain, ensuring seamless transition and minimal downtime.
• Provided Wi-Fi, switch, workstation, and server support, including installation, maintenance, and configuration, improving network reliability.
• Managed CPanel hosting control for mail domains, supporting secure and efficient email operations.
• Led IT team at Expo Karachi 2012, providing support for a 3-day exhibition and ensuring uninterrupted IT services.
• Directed data center relocation of 25 rack servers, overseeing fiber and cable network installation and deployment.
• Deployed VMware and database servers at two client locations (Indus Hospital and Ibn-e-Seena Hospital), enhancing client IT infrastructure.

Master of Business Administration - Business Administration online - Victoria University (2020 - 2023)

Bachelor of Arts - General Studies - Allama Iqbal Open University (2011-06 - 2013-09)