Medical Billing Executive at Sequel Technologies (2024-01 – Present)
- Prepare and submit billing data and medical claims to insurance companies.
- Ensure the patient's medical information is accurate and up to date.
- Prepare bills and invoices, and document amounts due to medical procedures and services.
- Collect and review referrals and pre-authorizations.
- Monitor and record late payments.
- Follow-up on missed payments and resolve financial discrepancies.
- Examine patient bills for accuracy and request any missing information.
- Investigate and appeal denied claims.
Team Leader at KFC (2018-01 – 2020-12)
- Monitoring consistently the food quality of orders being served
- Maintain sanitation, health, and safety standards in work areas
- Perform personnel activities such as supervising and training employees.
- Welcomed customers, took food orders and offered information regarding menus
- Operated cash register and received cash from patrons, exactly counted and provided change to customers as necessary
- Ensured appropriate food handling procedures were followed stocking, storing, wrapping, labeling, dating, rotating and checking temperature of products
CSR at ACE Solution Call Center (2017-01 – 2018-12)
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
