Adnan Ali

Organized and detail-oriented administrative professional with 5+ years of experience across compliance monitoring, data management, document control, and ERP-based coordination, complemented by hands-on Amazon Virtual Assistant experience in e-commerce operations. Skilled in scheduling, reporting, and stakeholder communication, with additional exposure to SAP Materials Management (MM) for procurement and inventory processes and Amazon Seller Central for listing management, order processing, and PPC advertising. Recognized for accuracy, reliability, and the ability to manage multiple administrative priorities while maintaining strong working relationships with staff, management, and external partners.

Seeking to bring proven organizational and support skills to an Administration, Office Management, or Executive Assistant role.

Compliance Monitor — Administrative & Reporting Support at Benazir Income Support Programme (BISP) (2020-12 – 2024-12)

• Maintain accurate attendance and enrollment records for 500+ program beneficiaries per cycle, ensuring data integrity and timely submission of quarterly reports to regional and head-office teams.
• Compile, organize, and file compliance documentation and monitoring reports across 15+ program cycles, supporting a reliable document control system with zero reporting-deadline misses.
• Coordinate scheduling for enrollment drives, awareness campaigns, and training sessions with school staff, government departments, and regional/divisional/tehsil offices, acting as a key point of contact for 10+ partner offices.
• Deliver front-line customer service to beneficiaries, families, and school staff, resolving an average of 20+ queries weekly and facilitating smooth program participation.
• Conduct on-site capacity assessments and data collection at multiple school locations, entering findings into standardized reporting formats for use by senior management.
• Participate in ongoing training and orientation sessions, and complete ad-hoc administrative and monitoring tasks assigned by headquarters and regional offices, demonstrating flexibility and reliability.

Amazon Virtual Assistant — E-commerce & Seller Support at Amazon Virtual Assistant (2025-01 – Present)

• Manage end-to-end product listing and catalog management for 100+ SKUs, optimizing titles, keywords, and images to improve search visibility and conversion.
• Process customer orders and handle confirmations, shipment tracking, returns, and refunds, responding to buyer inquiries per Amazon service standards.
• Monitor inventory levels across the product catalog, coordinating restock timing to prevent stockouts and reduce excess holding.
• Set up and optimize Amazon PPC campaigns (Sponsored Products/Brands), adjusting bids and keyword targeting to improve ACoS and campaign ROI.
• Maintain Seller Central account administration, generating performance reports and tracking account health, order defect rate, and customer satisfaction metrics.

SAP MM Trainee — Procurement & Inventory Support at Digital Transformation Solutions (2025-06 – 2025-07)

Hands-on SAP MM training program

• Configured and supported SAP MM processes for procurement and inventory management, gaining practical, hands-on experience with ERP-based data entry and record-keeping.
• Processed and validated procurement and stock data within SAP for 50+ sample transactions, strengthening accuracy in data entry, inventory coordination, and reporting.
• Supported documentation and administrative workflows tied to purchasing and inventory transactions, reinforcing attention to detail and process compliance.

Bachelor of Science in Information Technology (BS IT) – PMAS Arid Agriculture University (2014-10 – 2020-03)