Af Af

Motivated commerce and financial service professional with a strong foundation in banking sales, cash operations support, and customer relationship management. Proficient in managing transactions with numerical accuracy, handling client queries, and maintaining data compliance. Complemented by technical expertise in medical laboratory procedures, making me a versatile candidate ready to deliver efficient cash handling and patient coordination services in a healthcare environment.

Tele-Sales Officer (TSO) - Prime HR (Deputed at HBL)

(2026-01)

• Conduct outbound calls to promote financial products, supplementary cards, and personal loans.
• Manage accurate customer records and handle daily data entry into banking software tools.
• Perform numerical cross-verifications of client financial documents and premium calculations safely.
• Build strong customer relationships, manage high-volume customer dealings, and resolve inquiries professionally.
• Ensure strict compliance with State Bank policies, institutional regulations, and customer data protection laws.
• Achieve daily and monthly performance metrics and KPIs consistently in a fast-paced environment.

Associate Degree of Commerce (ADC) - Commerce - Haji Abdullah Haroon Government Degree College

1-Year Medical Lab Technician Certificate - Medical Laboratory Technology - Sindh Medical Faculty

Intermediate - Science - Shaheed Benazir Bhutto Girls College

Matriculation - Science - Board of Secondary Education Karachi