Ahmad Asad
Customer Support Representative | Customer Service Executive
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About
Motivated and hardworking BS Information Technology graduate with excellent communication, customer support, and problem-solving skills. Comfortable communicating in English and Urdu, proficient in Microsoft Office, and eager to build a career in customer service, call center operations, and technical support. A fast learner with strong teamwork abilities and a commitment to delivering exceptional customer experiences.
Experience
Customer Service Assistant - Package Service Provider Shop Nankana Sahib - Nankana Sahib, Pakistan
(2025-06 - 2026-05)
- Assisted customers regarding courier and package services.
- Guided customers about shipping rates and delivery options.
- Helped customers track lost or delayed parcels.
- Maintained accurate shipment records.
- Resolved customer complaints professionally.
- Ensured excellent customer satisfaction.
Education
BS Information Technology - Information Technology - Baba Guru Nanak University, Nankana Sahib (2022 - 2026)
FSc Pre-Medical - Pre-Medical - Superior College Nankana Sahib (2019 - 2021)
Matric Science - Science - Government MC High School Nankana Sahib (2017 - 2019)
