Ahmad Asad

Motivated and hardworking BS Information Technology graduate with excellent communication, customer support, and problem-solving skills. Comfortable communicating in English and Urdu, proficient in Microsoft Office, and eager to build a career in customer service, call center operations, and technical support. A fast learner with strong teamwork abilities and a commitment to delivering exceptional customer experiences.

Customer Service Assistant - Package Service Provider Shop Nankana Sahib - Nankana Sahib, Pakistan

(2025-06 - 2026-05)

• Assisted customers regarding courier and package services.
• Guided customers about shipping rates and delivery options.
• Helped customers track lost or delayed parcels.
• Maintained accurate shipment records.
• Resolved customer complaints professionally.
• Ensured excellent customer satisfaction.

BS Information Technology - Information Technology - Baba Guru Nanak University, Nankana Sahib (2022 - 2026)

FSc Pre-Medical - Pre-Medical - Superior College Nankana Sahib (2019 - 2021)

Matric Science - Science - Government MC High School Nankana Sahib (2017 - 2019)