Amazon Operations Manager - Brightly.ae
(2025-12)
- Managed end-to-end Amazon Seller Central operations across GCC and international marketplaces, overseeing catalog health, inventory availability, compliance, and PPC performance for 20+ ASINs; improved buyability and account stability while supporting ~15% growth in commercial outcomes.
- Supported Amazon listing and A+ Content optimization across 50+ SKUs by applying SEO-driven copy, image enhancements, and brand consistency updates, increasing conversion rates by ~20% and improving product discoverability.
- Resolved Amazon account health risks, including listing suppressions, policy violations, and linked account issues, protecting 99%+ account uptime and preventing revenue loss across multiple marketplaces.
- Executed FBA inventory planning and shipment scheduling across multiple ASINs, reducing stockouts by ~20% and improving in-stock rate by 20% to protect sales velocity and maintain buyability across Amazon marketplaces.
- Automated monitoring of Amazon account health KPIs, including ODR, LSR, and VTR, and executed corrective actions to close performance notifications before escalation, protecting account standing across GCC, US, and EU marketplaces and maintaining 98%+ compliance across 3 regions.
- Coordinated 20+ Amazon US and EU product campaigns, strengthening catalog SEO, A+ Content, and listing quality to improve discoverability and support sustained sales growth.
Amazon Ads Specialist - Kepler Commerce
(2025-02 - 2025-11)
- Optimized full-funnel Amazon Ads across 10+ accounts in supplements, home, and beauty, refining Sponsored Products, keyword targeting, and budget allocation to increase CTR by ~18% while supporting scalable growth across multiple marketplaces.
- Tracked and refined Sponsored Products, Sponsored Brands, and Sponsored Display campaigns across manual and auto targeting for multiple product lines, improving Amazon ad efficiency by ~18% through keyword optimization, budget pacing, and KPI reporting to support full-funnel demand generation.
- Reduced wasted PPC spend by analyzing 1,000+ Amazon keywords and search terms in Helium 10 and Data Dive, surfacing high-intent terms that improved Sponsored Products targeting and strengthened listing SEO across multiple ASINs.
- Analyzed Amazon Ads KPIs, including ACoS, ROAS, CTR, CVR, and keyword rankings across 50+ campaigns, surfacing optimization opportunities that improved data-driven budget allocation and campaign efficiency by ~15%.
- Launched cross-functional improvements to Amazon listing quality, A+ Content, and ad creative across key ASINs, driving a ~15% increase in conversion rate and strengthening PDP performance.
- Resolved ad policy violations, listing suppressions, and compliance issues across 100% of managed Amazon accounts, restoring buyability and protecting campaign delivery for multiple regions and categories.
- Designed and implemented SOPs for Amazon Ads campaign setup, optimization workflows, and performance reporting, standardizing execution across 3+ marketplaces and improving reporting consistency by ~25%.
Amazon Account Manager - Soft Spun Microfiber
(2024-08 - 2025-01)
- Increased Amazon account performance across UK, DE, FR, and IT marketplaces by managing end-to-end operations for a 500+ SKU catalog, maintaining catalog health, inventory accuracy, and compliance to support ~20% multi-region growth and protect buyability.
- Documented and standardized titles, bullet points, A+ Content, and imagery across 100% of SKUs, improving catalog data integrity, buyability, and SEO performance across all product lines.
- Analyzed and restructured Amazon PPC campaigns across multiple product lines, improving scalability and reducing ACoS by ~18% while increasing ad-driven sales efficiency.
- Implemented inventory restocking and supply planning across EU Amazon marketplaces, reducing out-of-stock risk by ~25% and sustaining 98%+ in-stock availability to protect sales velocity and account health.
- Optimized backend SEO across 50+ ASINs by analyzing 1,000+ Amazon keywords and refining search terms, driving a ~20% increase in non-branded traffic and improving organic search visibility.
- Remediated 100+ Amazon listing suppressions, compliance issues, variation errors, and catalog integrity defects, restoring buyability and safeguarding account health across multiple ASINs.
eCommerce Marketplace Manager - Canadian Linen Bed & Bath Store
(2023-01 - 2024-06)
- Managed catalog and inventory operations for 4 private-label brands across 2,000+ SKUs on Amazon, Walmart, eBay, Wayfair, and Best Buy, strengthening buyability and sustaining 5-channel account health through proactive listing compliance, issue resolution, and marketplace governance.
- Executed Amazon PPC campaign management across multiple product categories by mining search terms and applying negative keyword strategies, reducing wasted spend by ~22% and improving ACoS by 15% while strengthening ROAS efficiency.
- Launched automated reporting workflows across Helium 10, Pacvue, and internal dashboards, reducing manual reporting time by ~40% and improving weekly visibility into PPC, inventory, and account health across multiple marketplace channels.
- Standardized catalog remediation across Amazon marketplaces, resolving 100+ catalog errors, variation issues, listing suppressions, and compliance flags to restore product visibility and protect account health.
- Coordinated Amazon SEO, pricing, and PPC initiatives across key listings by analyzing market trends and competitor positioning, identifying 3+ revenue growth opportunities and increasing conversion potential by ~18%.
eBay Customer Support & Operations - KK Labib
(2022-05 - 2022-12)
- Automated and streamlined customer support, inventory tracking, and account operations across 2 eBay storefronts (KKLabib and Shero Bhai), sustaining ~100% order fulfillment, maintaining product availability, and reducing issue resolution time by ~25% through tighter operational workflows.
- Resolved 100+ monthly buyer inquiries and return cases across eBay, handling order issues, refund requests, and post-sale escalations within SLA targets while sustaining 95%+ customer satisfaction and clear stakeholder communication.
- Standardized 100+ eBay product listings by rewriting titles, descriptions, and image assets, improving search visibility and conversion rates by ~15% while strengthening catalog performance.
- Standardized end-to-end eBay order operations by strengthening process controls, SOPs, and KPI monitoring, reducing fulfillment issues by ~25% while improving on-time delivery, account health, and store buyability.
