Aiman Khan

Electronic Engineer

Talent

Karachi, سندھMember since 7 August 2023

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About

Fresh Graduate, looking for a career where I can correlate my theoretical as well as practical knowledge thus growing as an individual and enhancing my current abilities and skills alongside aiding and helping the company where I shall be working.

Experience

TCS EXPRESS

CUSTOMER SERVICE REPRESENTATIVE

October 2022 – April 2023

Handled 50+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer retention and satisfaction
Memorized the company’s products and services to be able to answer customers’ questions quickly and efficiently
Performed data entry on tracking systems for recording calls notes; questions and suggestions
Remained courteous and calm, even during moments of customer dissatisfaction and answered customers’ complaints with quick solutions, ensuring customer satisfaction

PAKISTAN AERONAUTICAL COMPLEX, KAMRA

INTERNSHIP

December 2021 – January 2022

Worked in Avionics Production Factory under Design and Development Department and learned about the production and repairing work of JF-17. Visited different departments in Avionics Production Factory and got to know about how they work.

PAKISTAN CIVIL AVIATION AUTHORITY, KARACHI

INTERNSHIP

November 2020 – January 2021

Worked in FIDS Department, recording and upgrading Flight Information Display System for Airport operations. Visited different sections of the organization and gained knowledge of how the organization works.