Akif Naseem

ISTQB certified quality assurance professional 5+ years of experience and a stellar record of collaborating with software developers to produce robust, bug-free programs that meet business and consumer needs. Analysis and improves software development processes and supports teams in meeting critical project deadlines.Seeking to leverage my expertise in a challenging role to drive quality assurance initiatives and enhance the user experience in a dynamic tech environment.

Senior SQA Engineer - A1StrATEGEZ PRIVATE LIMITED - Lahore, Pakistan

(2025-08)

• Designed and executed manual test cases for ERP modules, covering functional workflows, business processes, data management, and reporting.
• Performed functional, regression, integration, and end-to-end testing to ensure smooth data flow and reliable system performance across ERP modules.
• Identified, documented, and tracked defects, collaborating with developers to analyze root causes and ensure timely resolution.
• Validated business transactions, workflows, data accuracy, and system rules to ensure the ERP aligned with business requirements.
• Conducted exploratory testing to uncover edge cases, usability issues, and unexpected system behaviors beyond predefined test scenarios.
• Collaborated with business stakeholders and development teams to clarify requirements, improve test coverage, and resolve critical issues.
• Contributed to delivering a stable and user-friendly ERP solution by reducing defects and improving overall product quality.

Software Quality Assurance Engineer - BUSINESS SMART PRIVATE LIMITED - Lahore, Pakistan

(2023-01 - 2025-08)

• Logged, tracked, and managed defects in JIRA (Bug Tracker), collaborated with developers, and verified fixes to ensure on-time project delivery.
• Designed and executed API test cases in Postman, validated request/response payloads, handled authentication, and automated collection runs using environments.
• Performed Web and Mobile Testing (Android/iOS) by validating login, checkout, notifications, and cross-device compatibility for stable app performance.
• Wrote and executed SQL (SQL Server) queries to validate order details, user records, and transactions, ensuring backend data accuracy and integrity.
• Prepared Test Plans, Test Cases, and RTMs, mapped them to requirements, and maintained documentation for test coverage and audit readiness.
• Actively participated in Agile ceremonies (sprint planning, daily scrums, and retrospectives), estimated stories, and clarified requirements with BAs.
• Conducted UI/UX Testing by reviewing navigation, responsiveness, and user feedback, ensuring smooth workflows and customer-friendly design.
• Contributed across SDLC and STLC phases by analyzing requirements, preparing test scenarios, and executing cases in staging and production.
• Applied Black and White Box Testing by validating both functional workflows and backend validations like API responses and DB queries.
• Executed Functional and Regression Testing to confirm new feature behavior and ensure stability of existing invoice, order, and payment modules.
• Tested ERP and CRM workflows, including order creation, invoice posting, and stock allocation, validating end-to-end business flows.
• Validated E-Commerce and Payments platforms by testing product catalog, cart, checkout, discount logic, and payment gateway integrations.

Software Quality Assurance Engineer - MAGNATEC SYSTEMS PRIVATE LIMITED - Lahore, Pakistan

(2021-01 - 2022-12)

• Test Planning, Estimation & Execution: Scoped testing efforts per sprint, estimated required resources, and executed test runs to align with tight delivery timelines.
• Test Design & Review: Authored detailed test designs and collaborated with peers for peer reviews, improving test quality and reducing gaps pre-release.
• Test Artifacts & STLC Documentation: Developed and maintained test plans, test summary reports, and traceability matrices aligned with each phase of the Software Test Life Cycle.
• End-to-End Testing: Coordinated functional, integration, regression, and user-acceptance testing to ensure holistic validation from UI to backend systems.
• Agile Testing: Actively participated in daily standups and Sprint Planning in Scrum, adapting QA strategy to evolving stories and iteration goals.
• Regression & Integration Testing: Managed execution of regression suites and validation of module integration with external systems (e.g., payment gateways, APIs).
• Comprehensive Test Cases: Created reusable test cases that covered positive, negative, and edge scenarios, ensuring high coverage across varied test cycles.
• Requirement Analysis: Translated business user stories into testable requirements, identifying ambiguities early and clarifying with the product/BA team.

IT Administrator - PUNJAB LAND AND DEVELOPMENT COMPANY - Lahore, Pakistan

(2018-02 - 2020-02)

• Installed, configured, and maintained computer systems, printers, and networking devices.
• Provided technical support to users for hardware, software, and network issues.
• Managed user accounts, system access, and password resets.
• Performed routine system backups and data recovery tasks.
• Monitored system performance and resolved minor server/network issues.
• Ensured antivirus software was up to date and security policies were followed.
• Maintained inventory of IT equipment and documented technical procedures.

BS - Computer Science - University of Sargodha (2017)