Telephone Operator - Hassan Hanjra Construction Company
(2018-01 - 2021-12)
- Answer incoming calls and provide callers with the requested information
- Handle customer inquiries and complaints in a polite and professional manner
- Transfer calls to appropriate personnel or departments
- Assist customers in placing orders
- Take messages and forward them to the relevant parties
- Maintain records of customer interactions and transactions
- Ensure customers' satisfaction by providing accurate information in a timely manner
- Follow communication procedures and standards
Data Entry Operator - The ISIC Associates
(2021-01)
- Enter data accurately into computer systems and databases
- Verify and correct data to ensure accuracy
- Update existing records as required
- Maintain confidentiality of sensitive information
- Prepare basic reports when needed
- Follow company data entry procedures and timelines
