Ali Sher

Crafts immersive, native, and cross-platform mobile experiences that seamlessly connect users to digital services. Combining deep technical expertise in Kotlin and Swift with an intuitive grasp of modern UI/UX principles, ensuring fluid animations, flawless responsiveness, and optimized battery and memory performance.

Recaption/Telephone Operator at Niagara Mills PVT LTD (2025-06 – 2025-12)

• Handled high-volume inbound calls, accurately capturing customer details for prompt service.
• Efficiently managed call routing, ensuring timely connection to appropriate departments.
• Resolved customer inquiries with clear communication and problem-solving skills.
• Contributed to improved customer satisfaction through attentive and professional call handling.
• Maintained accurate call logs and updated customer records, supporting data integrity.

Time Keeper/HR at Niagara Mills PVT LTD (2026-01 – 2026-07)

• Managed employee timekeeping and attendance for a team of 50, ensuring accurate payroll processing.
• Streamlined HR record-keeping, reducing data entry errors by 15% through improved system utilization.
• Administered onboarding for new hires, facilitating a smooth integration into company culture and policies.
• Resolved employee queries regarding time-off requests and payroll discrepancies promptly and efficiently.
• Contributed to a positive work environment by upholding HR policies and fostering open communication.

F.A IT in IT – Concept College Of Science (2019-08 – 2021-08)

ADP IT Management in Information Technology Management – Riphah International College (2022-08 – 2024-08)