Ali
Aspiring SOC Analyst (Level 1) | Network Security
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About
IT professional transitioning into SOC Analyst (L1) work, backed by NOC operations, technical support, and networking experience plus a self-built, hands-on SOC lab. Designed and operated a 3-VM detection-to-response environment using Wazuh, Suricata, and TheHive/Cortex - covering log collection, IDS/IPS alerting, and incident case management, tested against live attack scenarios (Nmap recon, Metasploit exploitation). CCNA-trained with a working foundation in TCP/IP networking, routing/switching, and Linux administration.
Experienced working ticketing and monitoring systems under SLA pressure, with a track record of clear incident documentation and escalation. Seeking an entry-level SOC role to apply lab-tested alert triage and the detection-to-response lifecycle in a production environment.
Experience
Technician - Wavetec Private Limited - Lahore, Pakistan
(2026-06)
- Provide technical support and troubleshooting on enterprise queue management and self-service hardware/software across 100 client sites, maintaining system uptime and service quality.
- Log, track, and escalate incidents through internal ticketing systems, resolving an average of 100 tickets per week within SLA targets.
- Selected for a structured development track toward Team Lead, building phone-based technical support, client communication, and cross-team coordination skills.
- Apply networking fundamentals (IP addressing, connectivity troubleshooting, hardware diagnostics) to resolve field and remote support tickets.
NOC / Technical Support Engineer - Bliss Communications - Lahore, Pakistan
(2025-04 - 2026-06)
- Monitored NOC dashboards for connectivity, latency, and service-disruption alerts across [X] devices/links, ensuring rapid detection and response to network events.
- Delivered Tier 1/2 technical support for ISP-level connectivity, routing, and hardware issues, coordinating with senior engineers on complex escalations.
- Documented recurring network anomalies and incidents, contributing to root-cause analysis and a 30% reduction in repeat tickets.
- Built a practical, day-to-day understanding of network monitoring workflows that now underpins SOC-style alert triage.
Education
Associate Degree Program (ADP) - Information Technology - Riphah International University (2027)
