Alliyan Kamran

Highly motivated and adaptive individual with a strong foundation in Computer Science and practical experience in customer service and operational roles. Proven ability to manage high-volume tasks, foster customer trust, and communicate complex information clearly. Eager to leverage a resourceful mindset and technical aptitude in a challenging, growth-oriented environment.

Customer Service Representative - MINDBRIDGE

(2025-01)

• Demonstrated empathy and professionalism while handling inquiries, complaints, and technical issues, fostering trust and loyalty among customers.
• Utilized strong communication skills to explain complex information clearly, adapting tone and approach to suit customer needs.
• Managed high call volumes in fast-paced environments, showcasing multitasking and time management under pressure.
• Logged interactions and maintained accurate records using CRM tools, ensuring data integrity and continuity.
• Took initiative in troubleshooting and resolving issues independently, reflecting a resourceful problem-solving mindset.

Operations Officer - ALAM UL EMAAN (Travel & Tours)

(2026-01)

• Adhered to company policies and procedures to ensure smooth daily operations.
• Dealt professionally with issues and complaints, helping develop and implement successful resolutions.
• Followed experienced team members to learn basic and advanced job skills.

Bachelor of Science - Computer Science - National College of Business Administration & Economics (NCBA&E) (2024-01)

Intermediate - FSC Pre-Medical - Punjab Group of Colleges (2022-01 - 2024-01)

Matriculation - Biology - Unique Group of Institutions (2020-01 - 2022-01)