Amad ul Din
Customer Service & Administration STE
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About
I want to work in an environment that is competitive and offers opportunities to grow. I am adaptable and quick to learn, able to understand new ideas with little guidance, and always focused on delivering good results while improving
Experience
Customer Service & Administration STE - Haroon Brothers & Co. - Railway Project, Peshawar–Lahore
- Assisted customers and handled inquiries related to passengers.
- Maintained records and coordinated with team members to ensure smooth service delivery.
Online Service Representative - Mahir Company
- Provided online customer support and responded to client queries.
- Assisted customers with service-related issues and maintained customer records.
Call Center Agent
- Handled inbound and calls professionally.
- Addressed customer complaints and provided information regarding services.
- Maintained excellent communication and customer service standards.
Lower Division Clerk (LDC) - Audit Office
- Assisted as a Personal Assistant in office administration.
- Converted hard-copy documents into soft copies and uploaded data into computerized systems.
- Maintained records, files, and official documentation.
Administrative Assistant - Khanpur Sugar Mills Limited
- Assisted in office operations and record management.
- Performed documentation, filing, and data entry tasks.
Education
Master - Physics - The Islamia University of Bahawalpur (2021-09 - 2023-09)
Bachelor - double math physics - The Islamia University of Bahawalpur (2018-09 - 2020-09)
High School Diploma - FSc - Model School (2016-09 - 2018-09)
Matric - Science - Model School (2014-09 - 2016-09)