Branch Manager at Global Group (2025-10 – Present)
- Guided students through academic planning, career pathways, and international study options, delivering personalized support across B2C engagements.
- Handled end-to-end documentation, including applications, admissions, and visa processing with full accuracy and compliance.
- Built and maintained strong relationships with international universities, driving B2B partnerships and ensuring seamless admission processes.
- Worked closely with the relationship management team to improve client experience and strengthen institutional collaboration.
- Managed cross-functional team coordination and daily operations to optimize workflow efficiency.
- Supervised HR activities such as hiring, onboarding, training, and performance management.
Counselor/Operations Manager at Waxon Consultants (2025-01 – 2025-09)
- Provide counseling and guidance to students for academic, career, and study abroad opportunities.
- Manage documentation processes, including applications, admissions, and visa filing 100%.
- Liaise with foreign universities to strengthen institutional partnerships and ensure smooth admissions 90%.
- Collaborate with the relationship management team to enhance client satisfaction and university engagement.
- Lead team coordination and operations management, ensuring efficient workflows.
- Oversee HR functions, including recruitment, staff training, and performance evaluation.
Operation Manager at HSA Consultants (2023-10 – 2024-12)
- Spearheaded student counseling for the uk and australia, achieving a notable 118% increase in successful visa applications than the previous year.
- Cultivated and maintained robust professional relationships with key business partners, contributing to a growth in strategic collaborations.
- Played a pivotal role in the hiring, staffing, and training processes, directly supporting the CEO.
- Advised on procedures, ensuring a seamless client experience, and overseeing the successful filing of Canada visit visas, resulting in a 73% improvement in visa approval rates.
Counselor, Administration, and Asst. Principal at KIPS Girls/Boys Colleges (2019-11 – 2022-10)
- Comprehensive applicant interviews and assessments conducted, leading to a significant 80% improvement in candidate selection.
- Implemented effective interview scheduling and resume reviewing procedures, streamlining the recruitment process.
- Elevated the institution's professional relations with universities and institutions, contributing to a 70% increase in collaborative ventures.
- Drove successful admission campaigns as a marketer, resulting in a 160% rise in student enrollment.
Sports Teacher at Pak Turk International School and Colleges (2015-03 – 2015-09)
- Engaged with students to address concerns, directly impacting satisfaction levels of Student/Parents the Management.
- Maintained a strong relationship with the HR Manager, ensuring seamless communication and issue resolution.
Coordinator at Royal Genius Cambridge High School (2006-01 – 2013-04)
- Instrumental in monitoring employee performance, contributing to a significant 70% improvement in overall staff productivity.
- Facilitated academic affairs, course planning, and sports events, showcasing exemplary organizational skills.
- Conducted teacher training aligned with British standards, resulting in a 100% enhancement in teaching quality.
Coordinator at Royal Genius Cambridge High School (1996-01 – 2002-04)
- Spearheaded staff recruitment, training, and monitoring processes, leading to a significant 39% improvement in staff performance.
- Streamlined administrative processes, changing status from inactive to active, resulting in 100% efficiency improvement.
- Collaborated in the hiring and interviewing process, contributing to a 40% increase in the selection of qualified candidates.
- Provided detailed academic reports to the principal, ensuring transparency and accountability in all affairs.
