Amina Xheikh

Motivated and detail-oriented BS Information Management student with strong communication, organizational, and customer service skills. Possesses practical experience in customer support and seeks internship, HR, administrative, and remote work opportunities.

Customer Service Representative at Call Center

• Responded to customer inquiries professionally through calls.
• Resolved customer concerns while maintaining a high level of customer satisfaction.
• Maintained accurate customer records and documentation.
• Demonstrated excellent communication, active listening, and problem-solving skills.
• Worked effectively in a fast-paced team environment.

Home Tutor at Self-Employed

• Taught primary school students in multiple subjects.
• Prepared lesson plans and assignments according to students' learning needs.
• Helped students improve their academic performance through personalized teaching.
• Built strong communication and mentoring skills while working with parents and students.
• Managed schedules and maintained a disciplined learning environment.

BS in Information Management