Amna Shah

Fashion Marketing & Merchandising graduate with 5+ years of hands-on experience operating an online jewelry brand. Experienced in customer service, order management, inventory coordination, supplier communication, social media management, product merchandising, and day-to-day e-commerce operations. Known for being organized, dependable, and customer-focused.

Founder & Jewelry Designer - PÈDRA

(2021-06)

• Designed and developed jewelry collections for online customers.
• Managed customer inquiries, order fulfillment, and after-sales support.
• Coordinated packaging, shipping, inventory, and supplier relationships.
• Managed social media presence and customer engagement.
• Supervised one team member and coordinated daily operations.
• Maintained product catalogs and supported online sales activities.

Retail Associate / Cashier - Marshalls

(2020-01 - 2020-12)

• Delivered customer service in a fast-paced retail environment.
• Processed transactions accurately using POS systems.
• Assisted customers with purchases and product inquiries.
• Supported merchandising and store organization.

Associate Degree - Fashion Marketing & Merchandising - Asian Institute of Fashion Design