Anees Sarwar

To utilize my Educational expertise in professional field for the sake of getting the experience and become the part of the professional world with great professional skills and also want to become the key asset of any well reputed organization which I join, by utilizing all the experience/ knowledge I will get through this Internship.

Management Trainee Officer (MTO) - EFU Life Insurance

(2024-11 - 2024-12)

• Led a salesteam to consistently achieve monthly targetsin competitive environment.
• Supervised and motivated team membersto optimize performance and reach sales goals.
• Monitored and reported on team progress, contributing to strategic improvements in sales operations and customer engagement.

Customer Service Representative (CSR) - Cross bridge (Chinese Company)

(2025-01 - 2025-05)

• Serve as the primary point of contact for customer inquiries, complaints, and service issues, ensuring a positive client experience.
• Maintain high levels of customer satisfaction through efficient, courteous, and solution-oriented support.
• Accurately document client interactions, feedback, and follow-up actions to enhance service quality and operational processes.

Social Media Manager (SMM) - Arshad Auto Workshop

(2025-07)

• Managed and grew Facebook, TikTok, Instagram, and YouTube accounts with daily content.
• Planned and executed Meta Ads (Facebook & Instagram Ads) campaigns for brand promotion and lead generation.
• Handled customer queries and engagement to build strong online presence.

Bachelors of Business Administration (BBA Honours) - Business Administration - Federal Urdu University of Arts, science & Technology (FUUAST), Islamabad (2024-09)

Intermediate (FSC. Pre-Engineering) - Pre-Engineering - Federal Board of Intermediate & Secondary Education, Islamabad (2019-12)

Matriculation (Science) - Science - Federal Board of Intermediate & Secondary Education, Islamabad (2017-12)