Anila Usman

Training, Learning & Development, Human Resource Management and Project Management Professional with 15+ years of experience in workforce development, capacity building, training management, and donor-funded project implementation. Expertise in Training Needs Assessment (TNA), curriculum development, facilitator training, stakeholder engagement, project coordination, monitoring & evaluation, and organizational development. Proven ability to design and deliver impactful training programs, manage multi-stakeholder initiatives, and strengthen institutional capacity across government and development sectors.

Certified

Training of Facilitators (ToF) professional with strong leadership, communication, and problem-solving skills.

Assistant Executive Officer – Training & HR - Punjab Safe Cities Authority (PSCA) - Lahore

(2024-05 - 2026-05)

Promoted to Assistant Executive Officer position with expanded responsibility for training and HR functions.

Training Coordinator/Junior Executive Officer - Punjab Safe Cities Authority (PSCA) - Lahore

(2018-02 - 2024-05)

Drive end-to-end Learning & Development initiatives through structured Training Needs Analysis (TNA), competency gap assessments, and alignment of learning interventions with organizational strategic objectives. Collaborate with department heads, subject matter experts (SMEs), and team leads to identify capability development requirements and design targeted learning solutions.

• Design, develop, and continuously enhance training programs, learning journeys, course outlines, and instructional materials using modern Adult Learning Principles, Instructional Design Models, and blended learning methodologies.
• Develop engaging training content incorporating classroom learning, practical exercises, simulations, case studies, and digital learning approaches.
• Plan, coordinate, and execute organizational training calendars, ensuring effective delivery of technical, behavioral, and functional training programs.
• Facilitate training sessions as an internal trainer and learning facilitator while ensuring learner engagement and achievement of learning objectives.
• Implement training evaluation frameworks to measure learning effectiveness, knowledge retention, behavioral change, and business impact.
• Monitor post-training performance improvements through feedback analysis, assessments, and performance indicators.
• Prepare training effectiveness reports and provide recommendations for continuous learning improvement.
• Manage structured Induction and Onboarding Programs for newly recruited Police Communication Officers (PCOs) to develop essential operational knowledge, technical competencies, communication skills, and workplace behaviors.
• Design role-based learning pathways to accelerate employee readiness and productivity.
• Contributed to the establishment and operationalization of PSCA School of Police Technologies & AI, enhancing organizational learning capability through modern Learning Management System (LMS)-based training solutions.
• Support digital learning transformation by integrating technology-enabled learning tools and innovative training practices.
• Ensure readiness and effective utilization of training infrastructure, classrooms, technical labs, and learning facilities.
• Coordinate practical learning sessions, simulations, lab activities, and competency-based assessments.
• Manage coordination with internal/external trainers, Subject Matter Experts (SMEs), and facilitators for successful execution of learning programs.
• Support trainer onboarding, scheduling, and quality assurance of training delivery.
• Prepare and manage training budgets, annual learning plans, training records, reports, certificates, and documentation.
• Develop training dashboards and maintain Learning & Development databases for management review.
• Keep training frameworks updated with emerging L&D trends, modern learning technologies, AI-enabled learning practices, and industry best practices.
• Participate in Training of Trainers (ToT) programs and professional development initiatives to strengthen facilitation capabilities.

Training Officer / Project Coordinator - AWAZCDS-Pakistan - Multan

(2012-07 - 2017-07)

Managed implementation, monitoring, and reporting of donor-funded development projects. Conducted Training Needs Assessments and developed training manuals and facilitation guides. Coordinated project schedules, stakeholder engagement, workshops, and capacity-building activities. Prepared project reports, work plans, and quality assurance documentation.

Social Organizer - Doaba Foundation - Multan

(2010-07 - 2011-12)

Facilitated community mobilization, stakeholder engagement, and field coordination activities. Supported food security, WASH, and humanitarian response projects. Managed field reporting, documentation, and community outreach initiatives.

M.Sc. - Sociology - Bahauddin Zakariya University (2013)

M.A. - Philosophy - Bahauddin Zakariya University (2010)