Female
Send a job offer directly to this candidate
To secure a challenging position in a reputable organization where I can apply my experience in customer service, travel and tourism, and administrative support to deliver exceptional client experiences and contribute to organizational success. I am eager to utilize my communication, coordination, and problem-solving skills while continuously learning and growing in a professional work environment.
(2023-01 - 2025-01)
Provided administrative support, managed client communications, maintained records, coordinated daily office tasks, and assisted the marketing team with project coordination and customer service.
Customer Service & Travel Operations Specialist
(2021-01 - 2023-01)
Assisted clients with safari tour bookings and travel arrangements by providing accurate travel information and responding promptly to customer inquiries. Delivered exceptional customer service throughout the entire client journey, ensuring a positive and memorable experience. Developed and maintained strong relationships with customers, handled concerns professionally and efficiently, and collaborated closely with team members to ensure smooth and successful tour operations.
Customer Service & Tour Coordinator
(2019-01 - 2021-01)
Handled customer inquiries, assisted with tour bookings and travel arrangements, provided excellent customer service, resolved client concerns, and coordinated with the operations team to ensure smooth tour experiences.
Bachelor of Arts - B.A. - Allama Iqbal Open University, Gujranwala
Intermediate - College - Government College, Gujranwala
Matriculation - Pakistan International School, Gujranwala
