Arfan Ali
Dynamic and results-oriented banking professional
Hire this person
Send a job offer directly to this candidate
About
Dynamic and results-oriented banking professional with extensive experience in branch operations, business development, portfolio management, client relationship management, and team leadership. Proven ability to drive business growth, maintain portfolio quality, ensure regulatory compliance, and deliver exceptional customer service while achieving organizational goals.
Experience
Relationship Manager - Asset - Khushhali Microfinance Bank Ltd - Ranipur, Naushahro Feroze, Mehrabpur
(2023-06)
- Identify potential customers, build strong relationships, and guide loan officers to achieve sales targets through effective cross-selling of lending and liability products.
- Manage portfolio performance and ensure quality assets with proactive collections.
- Ensure standardized internal control and compliance in sales, service, and delivery as per KMBL policies and SBP regulations.
- Effectively manage team, identify skill gap and impart on job training to make their team knowledge and skills in accordance with their job requirement.
Team Lead - Asset - Khushhali Microfinance Bank Ltd - Mehrabpur Branch
(2022-01 - 2023-06)
- Led and coached Loan Officers to achieve business targets through effective portfolio management, credit compliance, field supervision, and cross-selling of KMBL products.
- Managed portfolio quality by monitoring Loan Officers and clients, conducting pre- and post-disbursement verifications, and ensuring compliance with credit policies and monitoring standards.
- Ensured compliance with KMBL policies, SBP regulations, internal controls, and reporting requirements while delivering timely customer service and meeting prescribed TATs.
Loan Officer - Individual Loans - Khushhali Microfinance Bank Ltd - Ranipur Branch
(2016-09 - 2021-12)
- Handle loan booking, documentation and account processing in compliance with policies.
- Conduct field visits, client servicing and resolve customer issues.
- Monitor portfolio quality and ensure timely repayments.
- Ensure KYC compliance and support fraud prevention initiatives.
Education
BS - Commerce - Accounting - University of Sindh Jamshoro (2015)
Intermediate - Pre Engineering - B.I.S.E Sukkur (2011)
Matriculation - B.I.S.E Sukkur (2009)
Diploma - Information Technology - SBTE Karachi (2012)
