Arham Shahzad
Retail Operations Associate
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About
Dedicated and hardworking professional with experience in Customer Service (CSR), Retail Operations, E-commerce Management, and Order Booking. Skilled in customer handling, order processing, inventory management, Shopify and Amazon store management, and maintaining strong customer relationships. Experienced in managing daily business operations, ensuring customer satisfaction, and supporting company growth through efficient and reliable work.
Experience
Retail Operations Associate
1.5 Years Experience
- Managed daily retail operations and customer interactions.
- Handled inventory management, stock control, and product displays.
- Assisted customers with product selection and sales.
Property Consultant
6 Months Experience
- Assisted clients with property rentals, sales, and purchases.
- Prepared and reviewed basic property-related documentation.
- Coordinated communication between buyers, sellers, landlords, and tenants.
- Assisted in property negotiations and client follow-ups.
Customer Service Representative (CSR) - AR Associates
1 Year Experience
- Responded to customer inquiries and resolved issues professionally.
- Maintained customer records and provided customer support.
- Handled customer complaints and follow-ups.
E-commerce Management Intern
6 Months Experience
- Assisted in managing Shopify, Amazon, and Daraz stores.
- Handled product listings, inventory updates, and order processing.
- Assisted with online store management and product updates.
- Supported daily e-commerce operations and customer orders.
Order Booking Executive – Cosmetics & Diapers
1 Year Experience
- Handled customer orders for cosmetics, diapers, and related products.
- Received and processed orders through phone, WhatsApp, and other communication channels.
- Maintained accurate order records and coordinated with customers for order confirmation.
- Followed up on pending orders and ensured timely order processing.
- Assisted customers with product availability, pricing, and order-related queries.
Delivery Rider - Foodpanda, inDrive & Yango
6 Months Experience
- Delivered food and customer orders safely and on time.
- Maintained professional customer service during deliveries.
- Ensured accurate order handling and timely deliveries.
- Followed traffic regulations and company safety standards.
Education
Matric - BISE LAHORE
