Arooj Fatima

A highly motivated and detail-oriented BBA graduate specialized in Accounting and Finance. Possesses a solid understanding of financial principles, budgeting, and data analysis. Eager to apply academic knowledge to real-world business challenges, contribute to financial reporting, and grow within a dynamic finance or accounting team. Strong communication skills, a good team player, and a quick learner committed to continuous professional development.

Customer Support Supervisor - MAYO SON's

(2022-01 - 2025-12)

• Prospected and qualified leads through cold calling, email campaigns, and networking events.
• Increased sales by 20% by implementing effective upselling and cross-selling strategies.
• Maintained up-to-date knowledge of product features and benefits to provide accurate information to clients.
• Collaborated with the marketing team to develop targeted sales materials and promotional offers.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Intermediate F.S.C - Post Graduate College / Women (2018-01 - 2020-12)

BBA - Accounting & Finance - Education University (2021-01 - 2025-12)