Auspicious Irum

Motivated and dedicated professional with experience in school administration, front-end web designing, and call centre customer service. Experienced in handling administrative activities, student and parent inquiries, examination-related tasks, and day-to-day school operations. Skilled in front-end web designing with a focus on creating and maintaining user-friendly websites.

Also have 1 year of call centre experience on the R Mobility Campaign, handling customer interactions and providing effective support. Currently pursuing a BS in Computer Science with a strong interest in administration, customer service, web development, and technology-focused roles.

Call Centre Representative at Prime Solution -- R Mobility Campaign (2026-03 – 2026-09)

• Handled customer calls and responded to customer queries professionally.
• Assisted customers with campaign-related information and support.
• Communicated effectively with customers and maintained a professional approach.
• Followed call centre procedures and campaign requirements.
• Managed customer interactions while maintaining accuracy and attention to detail.
• Worked effectively in a target-driven and team-oriented environment.

Administration Assistant at Unique Group of Institutions (2025-03 – 2026-02)

• Managed day-to-day administrative activities within the school.
• Handled student, parent, and general inquiries professionally.
• Assisted with examination-related activities and administrative arrangements.
• Maintained and organized administrative records and documentation.
• Supported routine school operations and coordinated administrative tasks.
• Communicated with students, parents, teachers, and staff regarding administrative matters.
• Assisted in managing different school activities and ensuring smooth daily operations.
• Maintained accuracy and confidentiality while handling school-related information.

Front-End Web Designer at Freelance / Web Designing Experience (2024-08 – 2025-02)

• Designed and developed front-end web pages using web development technologies.
• Created user-friendly and visually organised website layouts.
• Worked on website structure, content presentation, and front-end functionality.
• Applied web designing skills to develop responsive and professional web interfaces.
• Identified and resolved basic front-end design and functionality issues.
• Focused on usability, layout consistency, and overall website presentation.

BS in Computer Science – Khawaja Fareed University, Rahim Yar Khan

Intermediate (ICS) – BISE Faisalabad (2022 – 2024)