Azfareen Fatima

I Utilize My Technical Skills for Achieving the target and developing the best performance in the organization. A strong Ethics Combined with Commitment to excellence Undertaking. A leader but also a team player working efficiently

Admin support - Anees Hussain way

(2025-01 - 2026-06)

• Managed high-volume inbound and outbound calls, serving as the first point of contact and providing customer services.
• Handled scheduling, correspondence, and data entry to support daily office operations and executive staff.
• Maintained organized digital and physical filing systems, ensuring the confidentiality of sensitive information.

Quality Assurance Trainee - Karachi Marriot Hotel - Karachi

(2026-06 - 2026-08)

• Participated actively in internal food safety and hygiene audits across all hotel kitchens to monitor operational compliance and identify areas for quality improvement.
• Assisted the Quality Assurance team in compiling, organizing, and verifying critical compliance records and documentation for official audit inspections.
• Conducted daily kitchen inspections across food preparation, Receiving and storage areas to ensure strict adherence to hotel quality standards and Food Safety Management Systems (FSMS)

Quality Assurance Intern - Fav Group Of Companies

(2025-07 - 2025-08)

• Prepared daily reports on product quality, raw material testing, and shelf-life evaluations.
• Conducted routine inspections and documented deviations in production to support continuous quality improvement.
• Collaborated with the R&D and production teams to troubleshoot product inconsistencies and ensuring weight compliance.
• Monitored hygiene and safety practices on the production floor to uphold food safety regulations

Intern - PCSIR (Pakistan Council of Scientific and Industrial Research)

(2025-06 - 2025-06)

• Performed routine food quality and safety analyses using standard laboratory procedures.
• Conducted microbiological testing of food samples, including microbial enumeration and contamination assessment.
• Assisted in the preparation, handling, and processing of samples for chemical and microbiological examinations.
• Operated laboratory equipment and maintained accurate records of test results and observations.

Call center agent - Vision Wave

(2025-01 - 2026-12)

• Made 60–80 outbound calls daily to potential clients to promote travel deals, follow up on inquiries, and finalize travel bookings.
• Advised customers on travel options based on their preferences, including flights, hotels, tours, cruises.
• Proactively reached out to leads generated through promotional campaigns

Market Research Assistant - Field Survery work

(2022-01 - 2024-12)

• Conducted field surveys with students across multiple cities to assess usage and preferences of various stationery brands (Pelican, Dollar, Bahadur, ink pens, etc)
• Collected and documented qualitative feedback on product performance and consumer preferences.
• Engaged directly with respondents to ensure accurate and reliable data collection.

Volunteer - Ziauddin University

(2022-01)

• Guided attendees and helped ensure smooth flow of activities throughout the event.
• Collaborated with a team of 15+ volunteers under tight schedules and pressure and gained hands-on experience in event management, communication, and teamwork

Teaching - Self-employed

(2018-01)

Have been tutoring students of O'levels and matric stream (both online and physically)

Diploma - Dhacss degree college (2020-01 - 2022-12)

BS - Food Science and Technology - Ziauddin university (2022-01)