Baitullah Bob

A motivated and detail-oriented professional with a diverse background in retail management, customer services, and sales. Proven ability to handle financial transactions, manage teams, and build strong client relationships. Seeking to leverage my combined skill set to continue to a challenging and growth-oriented environment.

Results driven professional with expertise in retail management, customer service, and sales, skilled in financial transaction, team management, and client relationship building. Seeking a challenging role that leverages my skills for growth and success.

Owner of Clothing Business at Self-Owned (Present)

• Managed Sales Inventory, marketing and client relationships
• Promoted brand on social media and increased local reach
• Negotiated with suppliers and handled daily operations
• Gained deep knowledge of sales strategy and customer engagement

Customer Service Representative at Glass Door

Customer Service Representative at Glass Door, handled inbound and outbound customer calls and emails, resolved client queries with professionalism and empathy, maintained 90% customer satisfaction rating.

Cashier at Rehman Khalis Store

• Handling customer payments, operating POS system and ensuring accurate transactions
• Process payments from customers using cash, credit / debit cards, mobile payments, or vouchers

Assistant Manager at Dar Ceramics

Tiles Showroom, responsible for team management, sales strategy, and customer relationship building.

• Assist the Store/Branch Manager in daily operations of the ceramics showroom and warehouse

Master in Mass Communication in Mass Communication – University of South Asia (2023 – 2027)

Bachelor in Mass Communication in Mass Communication (2021 – 2023)

FSC in pre-engineering in Pre-Engineering – Punjab College