Compliance
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I have eight years of diversified experience in financial industry, Specifically in branch operations and compliance reporting. I feel myself to be good fit for this role.
Assist Area compliance and Trade department
Account opening, closure of account, account maintenance and dormant activation as per SOP.
Customer relationship management, cheque book management, statement of customer account and maintenance certificate.
Manage internal affairs of the branch.
Respond customer queries and ensure satisfactory resolution.
To facilitate new customers and provide them knowledge about Islamic banking and products.
Issuance of banker cheque, process clearing, transfer of cheque, internal debit/credit transaction, ATM maintenance and all other operational work.
Delivery of cheque books, ATM cards and captured cards to customers.
Issuance of Term Deposits to account holders after completing all the formalities.
Build positive working relationship with customer for cross sell.
Make follow up calls with customers and close all pending calls.
Work in compliance with bank policies and procedures and regulatory requirements.
